Program Manager, MSP Workforce Solutions

Commitment to our culture, values, and behaviors:

Achievement of the position objectives and key responsibilities is attained by:

* Fostering collaboration and building strong connections that drive Impellam’s strategy and initiatives forward.

* Championing respect and inclusion, ensuring every interaction reflects our commitment to equal opportunity and a positive workplace culture.

* Acting responsibly and with integrity, prioritizing the safety and well-being of yourself, others, the environment and our company.

Key responsibilities:

* Utilize tools such as LinkedIn Talent Insights and MRA data to identify issues and provide suggestions related to requisition fulfillment challenges.

* Provide client decision support regarding appropriate worker classification.

* Provide clients with supplier optimization recommendations, and assist Supplier Relations with contract terminations as needed.

* Deliver supplier scorecards, and corrective actions or probation related to contract violations.

* Assist in qualifying suppliers and contract negotiations as needed to support programs.

* Identify and resolve issues that arise.

* Measure Maintain and monitor daily, weekly, monthly, quarterly reports to identify trends, gaps, opportunities.

* Work with client to monitor program satisfaction (stakeholders & hiring managers), provides order fulfillment coaching to team members.

* Work with client to monitor supplier satisfaction, provide necessary coaching to suppliers.

* Interpret data with market context and industry insights for client review.

* Provide updates and recommend best practices for program and/or system enhancements.

* Develop and manage projects related to program/team development and improvement

Workplace Health, Safety, and Environmental Compliance:

At Impellam, it is our moral obligation to safeguard each other, our customers, our temporary workforce and the environment by operating an injury-free, healthy workplace that minimizes our environmental impact.

Impellam is committed to providing a safe and secure working environment to all employees and promote best practices.

You will meet our HSE obligations by committing to:

* Seek to prevent injury to any employee, customer, worker, or contractor.

* Actively participating and completing compliance training as required.

* Consider the safety implications of decisions.

Work experience and attributes:

* A high degree of impact with the ability to quickly build relationships and collaborate effectively across and within teams.

* Leads by example and drives team engagement spirit with a proven ability to recognize and encourage potential and to develop team through a variety of methods.

* Driven, dynamic, and innovative with a hunger to succeed.

* Excellent organizational and leadership skills.

* Excellent communication, interpersonal and presentation skills

* Ability to build strong third-party relationship given high level of industry aptitude.

* Thorough knowledge of market changes and forces that influence the talent market.

* Demonstrable analytical and problem-solving abilities.

* Ability to address the volume and strategy needed to support $30 million portfolio.

* Ideally experience in managing a contingent program in Canada and United States.

Core Competencies:

* Open Communicator

* Strategic Thinker

* Relationship Builder

* Connected Collaborator

* Progressive Problem Solver

* Effective Delivery

* Customer Focused

* Resilient Performer

This job description describes the principal purpose and main elements of the role. It is a guide to the nature and main duties as they currently exist but is not intended as a wholly comprehensive or permanent schedule and is not a contractual document. This document may be amended to meet the changing needs of the business.