CSR - Mexican Spanish/Spanish native speakers - Taguig
At TASQ Staffing Solutions · Taguig, Metro Manila, Philippines
- Full-time
Where you’ll work
Hybrid, based in Taguig
“Taguig, Metro Manila, Philippines”
From the location.
“Location:** Hybrid (BGC, Taguig City, Philippines)”
From the job description.
“TASQ is looking for a native Mexican Spanish/Spanish CSR to join our team in a hybrid work setup to start ASAP.”
From the job description.
Hybrid means some days in the office. The listing says how many, and where.
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- First seen by us
- 9 October 2026
- Last checked
- 6 hours ago
Job description
From TASQ Staffing Solutions’s job post, as they wrote it.
TASQ is looking for a native Mexican Spanish/Spanish CSR to join our team in a hybrid work setup to start ASAP.
**Job Details:**
**Location:** Hybrid (BGC, Taguig City, Philippines)
**Type:** Full-time
**Qualifications and Skills:**
- Experience in BPO (Philippines or international)
- Native speaker of Mexican Spanish/Spanish
- Fluent in both Mexican Spanish/Spanish and English (spoken and written)
- Residing in Metro Manila
Read the full description
- Willing to work in shifts
- Possess a valid passport, visa, and apostilled diploma or training certificate (with English translation)
- An updated resume detailing work experience, with supporting documents or training certificates issued within the Philippines
- Own a reliable internet connection with at least 50 Mbps download and upload speed
**Main Responsibilities:**
- Address customer questions and resolve issues via phone, email, and chat in both Spanish and English.
- Uphold high standards of customer service by taking ownership of inquiries and following up diligently.
- Work collaboratively with team members to enhance customer service processes and ensure superior client experiences.
- Record and manage customer interactions accurately within our system.
- Provide information on products and services, escalating complex matters to higher management when needed.
- Support in training and mentoring new team members to ensure they understand the company's customer care protocols.
- Identify opportunities to improve customer satisfaction and contribute to ongoing improvement initiatives.
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