Retail Operations Executive

SailGP is a global organisation with defined values that shape the culture of its team - Deliver Quality and Consistency; Evolve with Focus; Make it Count; Stand Together and Strike a Balance.

Summary:

The Retail Operations Executive is responsible for the operational delivery, logistics and execution of all merchandise activity across SailGP events.

Working as part of the Retail team, the role will ensure that merchandise is planned, delivered, received, stored, presented, sold and replenished efficiently at every event. This includes managing the movement of stock and retail equipment, coordinating with event organisers, suppliers, logistics partners, warehouses and on-site retail teams, and ensuring every event is fully prepared from a merchandise perspective.

The role is highly operational and hands-on, requiring exceptional organisation, attention to detail and the ability to manage multiple deadlines across an international event calendar.

The successful candidate will become the key operational point of contact for merchandise at each SailGP event, ensuring that the right products, quantities, fixtures, equipment and resources are in the right place at the right time.

Key Responsibilities:

* Own the end-to-end operational delivery of merchandise for each SailGP event.
* Coordinate merchandise set-up and breakdown at each SailGP event.
* Coordinate delivery and installation of fixtures, POS equipment, signage, storage and other retail infrastructure.
* Ensure all merchandise is received, counted, checked and appropriately stored on arrival.
* Act as the key retail operations contact during event build, live event and breakdown periods.
* Coordinate event stock counts before, during and after each event.
* Ensure unsold merchandise is accurately reconciled and returned following each event.
* Oversee & coordinate hired locally sourced temporary staff.

About You:

* Experience in retail operations, event retail, merchandise operations, logistics or supply chain.
* Strong organisational and project coordination skills.
* Experience managing multiple deadlines and stakeholders simultaneously.
* Excellent attention to detail.
* Experience coordinating deliveries, stock movements and logistics.
* Ability to work calmly and effectively in a fast-paced event environment.
* Strong communication skills with both internal and external stakeholders.
* Confident using Excel and other operational planning tools.
* Willingness and ability to travel internationally.
* Flexible approach to working hours around major events.

Desired Experience:

* Experience working within sporting events or live entertainment.
* Previous experience working at international sporting events.
* Experience with retail POS, fixtures and temporary retail environments.
* Experience working across multiple countries and currencies.

Location:

London, United Kingdom.