Marketing Account Manager

You’ll work directly with leadership while coordinating:

* Email marketing campaigns
* Client communication
* Website updates
* SEO support
* Reporting & analytics
* Workflow management

This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

What You’ll Own

Client Relationship Management

* Serve as the main point of contact for client accounts
* Manage communication through:
* Email
* Slack
* WhatsApp
* Zoom/video calls

* Lead recurring client meetings and strategy check-ins
* Maintain strong relationships with executive-level stakeholders
* Ensure clients feel informed, supported, and confident in delivery progress

Email Marketing Campaigns

* Build and manage campaigns using:
* Mailchimp
* HubSpot
* Klaviyo (nice to have)

* Write and edit:
* Email copy
* Subject lines
* Campaign messaging

* Manage:
* Audience segmentation
* Scheduling
* Campaign launches

* Monitor:
* Open rates
* Click-through rates
* Engagement metrics

* Share performance insights and recommendations with clients

Website & Content Management

* Update and manage website content using:
* WordPress
* CMS platforms

* Ensure websites remain:
* Accurate
* Updated
* Aligned with campaigns and branding

* Coordinate content and landing page updates when needed

SEO & Performance Support

* Conduct SEO audits and keyword research using:
* Ahrefs
* Semrush

* Monitor keyword rankings and website performance improvements
* Support optimization efforts for visibility and traffic growth

Reporting & Analytics

* Analyze marketing performance using:
* Google Analytics (GA4)
* Campaign reporting tools

* Translate marketing data into:
* Clear reports
* Actionable insights
* Client-friendly summaries

* Track campaign performance and account health consistently

Workflow & Project Coordination

* Coordinate tasks across:
* Leadership
* Clients
* Internal marketing teams

* Convert feedback into clear action items and priorities
* Ensure projects remain:
* Organized
* On schedule
* Moving forward efficiently

* Maintain visibility into deliverables and deadlines

AI & Productivity Tools

* Use tools like:
* ChatGPT
* Claude
* AI writing and research tools

* Improve workflow efficiency for:
* Research
* Reporting
* Campaign content
* Communication

Required Experience & Skills

Experience

* 3+ years of experience in:
* Marketing account management
* Client-facing marketing roles
* Agency account management

Core Skills

* Strong experience with:
* Mailchimp
* WordPress
* Ahrefs or Semrush
* Google Analytics (GA4)

* Strong written and verbal English communication skills
* Excellent organization and project management ability
* Comfortable managing multiple accounts and priorities simultaneously
* Experience working with executive-level or high-profile clients preferred
* Comfortable using:
* Google Workspace
* Slack
* Messaging and collaboration tools

Nice to Have

* Experience with:
* HubSpot
* Klaviyo
* Canva
* Adobe Express

* Familiarity with:
* Google Ads
* Meta Ads
* Paid media coordination

What Makes You a Great Fit

* Strong communicator and relationship-builder
* Highly organized with excellent follow-through
* Proactive and solutions-focused
* Comfortable working independently in remote environments
* Able to balance client expectations with operational execution
* Detail-oriented while managing multiple campaigns and accounts

What a Typical Day Looks Like

* Responding to client messages and coordinating priorities
* Hosting or preparing for client meetings
* Launching or optimizing email marketing campaigns
* Updating website content in WordPress
* Reviewing SEO performance and analytics data
* Preparing reports and campaign summaries
* Coordinating internal tasks to ensure deliverables stay on track

In short: You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.

Key Success Metrics (KPIs)

* Client satisfaction and retention
* Timely completion of campaigns and deliverables
* Email engagement performance (open/click rates)
* Accuracy and organization across client accounts
* Quality of reporting and actionable insights
* Strong communication and responsiveness

Why This Role Stands Out

* Direct ownership of client relationships and marketing execution
* Opportunity to work closely with leadership and executive-level clients
* Exposure to:
* Email marketing
* SEO
* Analytics
* Content management
* Campaign coordination

* Remote flexibility with fast-moving marketing environments
* Opportunity to grow into senior client success or marketing leadership roles

Interview Process

* Initial Phone Screen
* Video Interview with Pavago Recruiter
* Client Interview
* Offer & Onboarding

Apply Now

If you:

* Enjoy managing client relationships
* Thrive in organized, fast-moving marketing environments
* Love balancing communication, campaigns, and coordination
* Want a role with ownership and growth potential

This role is a strong fit for you.