BDM - Outbound Sales - AU Retail Office Equipment

This is a hands-on outbound sales role focused on cold calling, prospecting, appointment setting, preparing quotations and converting new business accounts. The successful candidate must be a confident sales hunter who is comfortable working to daily activity targets and monthly revenue goals.

A minimum of five years' B2B sales experience within the Australian market is essential. Applicants without this experience will not be considered.

Key Responsibilities

Outbound Business Development

* Conduct high-volume outbound calls to prospective Australian businesses.
* Identify and approach decision-makers responsible for purchasing office supplies.
* Generate qualified leads through cold calling, email, LinkedIn and database prospecting.
* Introduce the company's products, pricing, delivery capabilities and account benefits.
* Identify customer requirements, purchasing volumes, current suppliers and buying cycles.
* Secure appointments, quotation opportunities, product trials and new customer accounts.
* Follow up prospects consistently until a clear outcome is achieved.
* Build and maintain a strong pipeline of qualified sales opportunities.
* Re-engage inactive customers and develop new revenue from dormant accounts.

Target Markets

Prospect and develop accounts across:

* Corporate offices and professional services firms
* Accountants and law firms
* Construction and trade businesses
* Warehouses and logistics companies
* Medical centres, pharmacies and healthcare providers
* Childcare centres, schools and training organisations
* Retailers, resellers, wholesalers and distributors
* Real estate and property management businesses
* Hospitality and accommodation businesses
* Government and community organisations

Product Sales

Promote and sell products including:

* A4 and A3 copy paper
* Printer ink, toner and drum cartridges
* Thermal rolls and shipping labels
* Envelopes, stationery and general office products
* Packaging, mailing and warehouse consumables
* Cleaning and workplace supplies
* Other wholesale and commercial office supply products

Sales Process and Account Development

* Qualify prospects based on product demand, order volume and commercial potential.
* Prepare professional quotations and pricing proposals.
* Negotiate pricing and commercial terms within approved margins.
* Request current invoices or product lists to identify savings and supply opportunities.
* Arrange product samples or trial orders where appropriate.
* Convert quotations into initial orders and recurring supply accounts.
* Identify cross-selling and upselling opportunities across the product range.
* Maintain regular contact with new customers to encourage repeat orders.
* Work with customer service and operations teams to ensure smooth onboarding and delivery.

CRM and Reporting

* Record all calls, emails, meetings, quotations and follow-up activities in the CRM.
* Maintain accurate prospect information, decision-maker details and sales notes.
* Manage follow-up dates and keep the sales pipeline current.
* Provide daily and weekly reports covering activity, opportunities and results.
* Forecast expected sales and highlight risks affecting monthly targets.
* Provide market feedback regarding competitor pricing, customer demand and product opportunities.

Essential Skills and Experience

* Minimum five years' B2B outbound sales experience within the Australian market—essential.
* Proven experience generating new business through cold calling and outbound prospecting.
* Demonstrated ability to meet sales activity, conversion and revenue targets.
* Strong understanding of Australian business communication and buying behaviour.
* Experience speaking directly with business owners, procurement managers and senior decision-makers.
* Strong negotiation, objection-handling and closing skills.
* Ability to prepare quotations and communicate commercial value clearly.
* Excellent spoken and written English.
* Experience using CRM systems and maintaining an organised sales pipeline.
* Ability to work independently and remain accountable for results.
* Strong Microsoft Excel or Google Sheets skills.

Preferred Experience

* Previous experience selling office supplies, paper, toner, stationery, thermal rolls, labels, packaging or workplace consumables.
* Experience selling to resellers, wholesalers, distributors or high-volume commercial customers.
* Existing knowledge of the Australian office supplies market.
* Experience managing tenders, contract pricing or recurring supply arrangements.
* An existing network of Australian business customers or procurement contacts would be highly regarded.

Personal Attributes

* Confident, persistent and commercially focused.
* A genuine sales hunter who enjoys winning new accounts.
* Comfortable making a high volume of outbound calls.
* Resilient when handling rejection and objections.
* Highly organised with disciplined follow-up habits.
* Self-motivated and capable of working without constant supervision.
* Accountable for activity, pipeline and revenue results.
* Professional when representing the business to Australian customers.
* Focused on building profitable, long-term customer relationships.

Key Performance Indicators

Performance will be measured against:

* Daily outbound calls and prospecting activity
* Decision-maker conversations
* Qualified leads generated
* Meetings and quotation opportunities secured
* Quotations issued
* New customer accounts opened
* Initial and repeat orders generated
* Monthly gross sales and gross-profit targets
* Lead-to-customer conversion rate
* Pipeline value and forecast accuracy
* CRM accuracy and timely follow-up
* Customer retention and account growth

Required Technology

The successful candidate must have:

* A reliable computer or laptop
* Stable high-speed internet
* A professional and quiet home-working environment
* A quality headset suitable for outbound sales calls
* Reliable backup arrangements for internet or power interruptions

How to Apply

Please submit your résumé together with a short cover letter outlining:

* Your B2B outbound sales experience in Australia/International
* The industries and products you have sold
* Your cold-calling and new-business development experience
* Examples of sales targets and results achieved
* Your experience using CRM systems
* Any experience within office supplies, wholesale or distribution

Only candidates with at least five years of relevant International B2B sales experience will be considered.