Digital Agency Operations Director (Remote)
At Jumpfactor · Toronto, Ontario, Canada
- Operations
- Full-time
- Director or above
Where you can work from
Open to Canada
“Toronto, Ontario, Canada”
From the location.
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- Posted
- 6 May 2026
- First seen by us
- 12 October 2026
- Last checked
- 22 hours ago
Job description
From Jumpfactor’s job post, as they wrote it.
About Jumpfactor
8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.
The Role
Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.
Read the full description
What You’ll Own
* Lead 7 leaders and a team of 35
* Drive KPI performance + client ROI
* Capacity planning, hiring, profitability
* Enforce SOPs, playbooks, accountability
* Remove roadblocks, ensure delivery quality
What You Bring
* 8+ years experience (4+ in marketing/project mgmt)
* 4+ years managing 10+ (scaled 50–100 teams)
* Strong across digital channels (SEO, paid, web, etc.)
* Proven in $15M-$50M+ environments
* Systems + KPI-driven operator
* Strong leader, highly organized, data-driven
* Agency experience + EOS familiarity (asset)
* Experience leading development and strategic adoption of AI agents to automate workflows and enhance business outcomes
Not for You If
* You avoid tough calls or accountability
* You prefer strategy over execution ownership
* You can’t operate in high-performance environments
Why Jumpfactor
* 100% remote, high-performance team
* 5X growth trajectory
* Paid learning + development
* High ownership and impact
Join a Winning Team
8 Growth500 awards. $1.9B+ revenue driven. Built for operators who deliver.
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