Forward Deployed Engineer

About the role

We are looking for a highly skilled and customer-facing Forward Deployed Engineer (FDE) to bridge the gap between our core engineering team and our most strategic clients. In this role, you will not sit on the sidelines; you will deploy directly to the front lines, working deeply within our customers' technical ecosystems.

You will be responsible for understanding complex customer problems, architecting bespoke solutions, and writing production-grade code that integrates seamlessly with existing systems, data, and workflows. Increasingly, this will include designing and implementing AI-enabled applications, agentic workflows, and intelligent automation alongside traditional software engineering.

If you enjoy solving difficult technical problems, working directly with customers, and seeing the immediate real-world impact of what you build, this role is for you.

Key Responsibilities

* Technical Integration: Scope, architect, and build robust integrations and custom features to connect our platform with client infrastructure.
* Client Collaboration: Work directly with technical stakeholders and executives at client companies to understand their workflows and pain points.
* Full-Stack Development: Write clean, maintainable, and production-ready code across the entire stack.
* AI Implementation: Design and implement AI-enabled solutions using large language models, agents, structured outputs, tool calling, and other emerging AI patterns where appropriate.
* AI Evaluation & Reliability: Develop approaches for evaluating AI systems, including quality, accuracy, latency, cost, security, and reliability, and help determine when AI—or traditional software—is the right solution to a problem.
* Rapid Prototyping to Production: Quickly translate ambiguous business problems into working prototypes, validate solutions with users, and evolve successful concepts into secure, scalable, production-ready systems.
* Feedback Loop: Act as the voice of the customer back to our internal Product and Core Engineering teams to influence the product roadmap.
* Technical Onboarding: Guide clients through the deployment phase, ensuring optimal performance, scalability, and security.
* Troubleshooting: Diagnose and resolve complex technical issues in real-time within highly constrained client environments

Required Qualifications

* Experience: 3+ years of experience in software engineering, solutions architecture, or a technical customer-facing engineering role.
* Technical Stack: Proficiency in at least one major backend language (e.g., Python, Go, Java, C++) and modern frontend frameworks (e.g., React, Vue).
* Infrastructure & Cloud: Strong experience with cloud providers (AWS, GCP, or Azure), Docker, and Kubernetes.
* Data Integration: Solid understanding of APIs (REST, GraphQL), databases (SQL/NoSQL), and data pipelines.
* Communication: Exceptional verbal and written communication skills in English, with the ability to explain complex technical concepts to non-technical stakeholders.

Preferred Qualifications

* Deep knowledge of cybersecurity best practices and data privacy regulations.
* Background in consulting or systems integration.