Customer Advisor (German)
At David Kennedy Recruitment · Athens, Greece
- Customer support
- Full-time
See how well you match Match me reads your CV and picks the jobs that suit you best.
Get jobs like this within hours On Gumroad.
Where you’ll work
Hybrid, based in Athens
“Athens, Greece”
From the job board field.
“Location: Athens, Greece”
From the job description.
The job board lists it as hybrid.
Hybrid means some days in the office. The listing says how many, and where.
Report a mistake
- Posted
- 28 August 2026
- First seen by us
- 23 October 2026
- Last checked
- 21 hours ago
Job description
From David Kennedy Recruitment’s job post, as they wrote it.
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German speaking Customer Advisor for their office in Athens, Greece.
Position: Customer Advisor
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
* Handle incoming customer calls
* Identify and assess customers’ needs to achieve customer satisfaction
* Build sustainable customer relationships through open and interactive communication
Read the full description
* Provide accurate, valid and complete information using the appropriate tools and systems
* Support customers with questions relating to electronic devices and home appliances
* Process customer accounts and maintain accurate records of customer interactions
* File and update relevant customer documentation
* Follow established communication procedures, guidelines and policies
* Meet individual and customer service team targets and case handling quotas
* Manage multiple customer cases while maintaining service quality.
REQUIREMENTS:
* Native or near-native written and spoken German (C1+)
* Excellent command of English
* Good MS Office skills
* Strong telephone customer service and active listening skills
* Excellent verbal and written communication skills
* Strong customer orientation and ability to adapt to different customer personalities
* Ability to multitask, prioritise and manage time effectively
* Knowledge of electronic devices and household appliances
* Ability to work effectively against customer service KPIs and case handling targets.
BENEFITS:
* Private health and life insurance from Day 1, including dental and eye care
* Free access to the company gym
* Signing and Performance Bonus
* Daily net meal allowance for office and hybrid employees
* Fixed working hours for eligible parents with children up to 2 years old
* Training and ongoing development opportunities
* And many others!!!
Get jobs like this by email
Once a week, we email the new remote jobs open where you live, each with the line that proves it. Every email has a one-click unsubscribe.
