Bilingual (French/English) Back-Office Coordinator
At DistantJob · Remote
- Full-time
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- Posted
- 5 August 2026
- First seen by us
- 11 October 2026
- Last checked
- 17 hours ago
Job description
From DistantJob’s job post, as they wrote it.
Looking for someone who can quote a job, calm a client, and dispatch a crew — all before their coffee gets cold.
We're hiring a bilingual French/English Back-Office Coordinator for a busy, family-run junk removal company. You'll be the voice of the business — handling calls and emails, quoting jobs, scheduling crews, and processing payments. It's a role that mixes fast-paced logistics with genuine care for people.
Read the full description
They're a local business that prides itself on doing right by their customers and the environment (they recycle or donate up to 95% of what they collect).
Attitude and communication come first! They're happy to train a sharp, personable candidate from scratch on the logistics side — what matters most is staying warm under pressure, thinking on your feet, and keeping your cool with all kinds of callers.
Responsibilities
* Handle inbound calls and emails in both French and English.
* Give quotes to prospective clients.
* Schedule and coordinate crews/dispatch.
* Process payments.
* Manage rebooking and follow-up with clients.
* Use Quo for phone and Zoho CRM for client/job tracking.
Requirements
* Fluent French and clear, neutral English.
* Strong customer service instincts — empathetic but resilient, able to think on your feet with emotionally varied callers.
* Experience handling incoming phone calls.
* Comfortable working with CRM and phone systems (Quo, Zoho a plus, but not required to start).
* Background in customer service, dispatching, or logistics is a plus — not required.
Bilingual (French/English) Back-Office CoordinatorDistantJob
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