Cold Email Specialist

* cold email campaign performance,
* inbox placement,
* deliverability troubleshooting,
* campaign optimization,
* client communication,
* and retention.

You’ll work closely with:

* the founder,
* outreach team,
* developers,
* and operations

to ensure campaigns perform, clients stay happy, and delivery standards scale with the business.

If you understand cold email beyond basic outreach — including:

* infrastructure,
* warm-up,
* deliverability,
* copy performance,
* inbox health,
* and campaign optimization —

this role is a strong fit.

🔥 What You’ll Own

Client Campaign Ownership

* Act as the primary point of contact for 20–30 active clients
* Lead client check-ins and performance conversations
* Manage client expectations and campaign updates
* Build strong long-term client relationships
* Proactively identify risks and prevent churn before issues escalate

Cold Email Campaign Performance

* Diagnose and optimize underperforming campaigns
* Troubleshoot:
* deliverability issues
* inbox placement problems
* domain health
* spam issues
* list quality concerns
* low reply rates

* Review and optimize:
* subject lines
* messaging
* sequencing
* personalization

* Quality-check campaigns before launch
* Continuously improve campaign performance and outcomes

Deliverability & Infrastructure

* Manage and optimize:
* warm-up systems
* inbox reputation
* sending domains
* DNS setup
* SPF / DKIM / DMARC

* Understand how inbox placement impacts results
* Troubleshoot technical campaign issues independently when possible
* Collaborate with technical teams on infrastructure and automation improvements

Copywriting & Messaging Optimization

* Personally write and refine cold email copy
* Improve:
* open rates
* reply rates
* positive response rates

* Test and iterate messaging based on campaign data
* Balance personalization with scalability

Processes, SOPs & Scaling Operations

* Build and improve delivery documentation and playbooks
* Maintain organized workflows and campaign tracking
* Track:
* SLAs
* client health
* campaign metrics
* operational performance

* Help create scalable systems as the company grows

Cross-Functional Collaboration

* Work closely with:
* developers
* infrastructure teams
* outreach specialists
* leadership

* Coordinate campaign execution and troubleshooting
* Report directly to the founder on:
* campaign performance
* client risks
* retention concerns
* operational improvements

✅ Required Experience & Skills

* Experience inside:
* cold email agencies
* lead generation companies
* outbound sales environments
* startup operations

* Strong hands-on expertise in:
* cold email strategy
* deliverability
* inbox placement
* warm-up systems
* outbound infrastructure

* Strong copywriting ability for outbound campaigns
* Experience troubleshooting:
* spam issues
* domain reputation
* low-performing campaigns

* Technical understanding of:
* APIs
* automations
* workflows
* outbound systems

* Daily practical use of:
* AI tools
* ChatGPT
* Claude
* automation workflows

* Strong communication and client management skills
* Comfortable operating independently in fast-moving environments

⭐ Nice-to-Have Experience

* Experience with:
* Instantly
* Smartlead
* Clay
* Apollo
* Lemlist
* Outreach
* HubSpot

* Familiarity with:
* Zapier
* Make
* webhooks
* automation systems

* Experience scaling outbound systems for startups or agencies
* Background in SaaS or lead generation environments

🧠 What Makes You a Strong Fit

* You take ownership instead of waiting for instructions
* You thrive in startup environments where systems evolve quickly
* You focus on execution, results, and performance
* You understand that deliverability is just as important as copy
* You communicate confidently with founders and executives
* You can troubleshoot both technical and operational campaign issues
* You care deeply about client outcomes and retention

📅 What a Typical Day Looks Like

* Review campaign performance dashboards and inbox health
* Troubleshoot deliverability or reply-rate issues
* Optimize copy, targeting, and sequencing
* Join client calls and provide performance updates
* Coordinate with outreach and technical teams
* Launch and QA new campaigns
* Monitor domain reputation and warm-up systems
* Update SOPs and operational tracking systems

In short:
You own the health, performance, and success of outbound cold email campaigns from both a technical and client-facing perspective.

📊 Key Metrics for Success (KPIs)

* Client retention and churn reduction
* Inbox placement and deliverability rates
* Campaign reply and conversion performance
* Client satisfaction and relationship health
* SLA adherence and operational consistency
* Overall impact on client campaign results

🌟 Why This Role Stands Out

* High ownership and direct impact on client outcomes
* Work closely with startup leadership and technical teams
* Blend of:
* deliverability
* operations
* client management
* outbound strategy
* copywriting

* Opportunity to help scale outbound systems and processes
* Fast-moving environment with strong growth opportunities

🧪 Interview Process

* Initial Screening
* Interview with Founder
* Final Discussion
* Offer & Onboarding

👉 Apply Now

If you:

* understand cold email deeply,
* know how to improve deliverability and campaign performance,
* thrive in startup environments,
* and enjoy owning client outcomes from end to end,

this role is a strong fit for you.