Key Account Manager

Develop a deep understanding of Didomi's product suite and generate new qualified opportunities through use cases and strategic recommendations
Manage the full commercial relationship: discovery, platform demonstration, proposal development, negotiation, and closing
Grow revenue from existing accounts through upselling and cross-selling
Map accounts across your portfolio and identify new business opportunities within existing client structures
Build and maintain strong relationships with key decision-makers within your accounts
Work closely with other departments to ensure client satisfaction (product feedback, success stories, testimonials)
Monitor and analyse account performance, maintain accurate forecasting, and provide reliable revenue estimates
Your profile
3+ years of experience in a similar role, with at least 2 years in the SaaS industry
Proven ability to manage and grow a portfolio of accounts
Strong client relationship management skills
Excellent written and verbal communication skills
Experience with CRM tools, ideally Salesforce
Commercial focus with the ability to work independently and manage a complex portfolio
Fluent in English and French
Tools
Salesforce, Notion
Recruitment process
HR screening with our Talent Acquisition Expert
First interview with our Key Account Management Team Lead
Case study
Interview with SVP Global Sales
Interview with our CRO & Co-Founder (Optional)
Reference check
Offer
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
The information collected from your application is processed on the basis of pre-contractual measures for the purpose of managing applications. Data will be retained for two years from our last contact. You have rights of access, rectification, deletion, and opposition under applicable legislation. To exercise your rights, contact [email removed].