Senior BPM Engineer / Systems analyst
At Emerging Travel Group · Estonia
- Engineering
- Full-time
- Senior
Where you can work from
Open to Estonia
“Estonia”
From the location.
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- Posted
- 3 September 2026
- First seen by us
- 10 October 2026
- Last checked
- 21 hours ago
Job description
From Emerging Travel Group’s job post, as they wrote it.
Key Responsibilities
* Design and implement BPMN processes and DMN decision tables in Camunda 8 for customer support automation (both greenfield and ongoing improvements).
* Configure and maintain logic and prompts in no-code AI platforms, such as call flow schemes for voice bots, LLM (language model) classifiers, and other AI-driven tools.
* Support and debug active automation scenarios in Camunda Operate; deliver quick fixes and continual improvements in production environments.
Read the full description
* Integrate processes with internal and external systems via REST API, JSON, and message brokers (Kafka).
* Collaborate cross-functionally with product, technical, and analytics teams.
* Continuously adopt and champion new technologies, AI integrations, and promote a culture of automation across the organization.
Requirements
* 3+ years of hands-on experience with production BPM engines, including end-to-end design and deployment of executable BPMN/DMN processes.
* Solid experience with Camunda 7/8 in production environments.
* Expert knowledge of BPMN 2.0, DMN, and FEEL.
* Proven experience in integrations via REST API, JSON, and message brokers (Kafka).
* Understanding and interest in modern AI/LLM solutions (for business process integration).
* Ability to independently gather and clarify technical requirements, working closely with both business stakeholders and technical teams.
* Communication skills and willingness to collaborate and share expertise.
Nice-to-have
* Automation experience in customer support or operational business teams.
* Experience specifying API and integration requirements.
* SQL skills for data validation and process behavior analysis.
* Experience with prompt engineering and no-code/low-code AI platforms.
Benefits
* Flexible schedules and opportunity to work remotely.
* Ambitious and supportive team who love what they do, appreciate each other, and grow together.
* Internal programs for adaptation and training, development of soft skills, and leadership abilities.
* Partial compensation for participating in external training and conferences.
* Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
* Corporate prices on hotels and travel services.
* MyTime Day Off - an extra non-working day without loss of compensation.
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