Salesforce Associate Director (Makati) - Hybrid, dayshift
At TASQ Staffing Solutions · Makati, Metro Manila, Philippines
- Full-time
- Director or above
Where you’ll work
Hybrid, based in Makati
“Makati, Metro Manila, Philippines”
From the location.
“Salesforce Associate Director (Makati) - Hybrid, dayshift”
From the job title.
Hybrid means some days in the office. The listing says how many, and where.
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- First seen by us
- 9 October 2026
- Last checked
- 8 hours ago
Job description
From TASQ Staffing Solutions’s job post, as they wrote it.
About the job: Salesforce Associate Director
Work Schedule: Morning Shift
Work Setup: Hybrid (3x onsite per week) | Makati
Eligibility: Open to local and expat candidates currently residing in the Philippines
Roles and responsibilities
* Experience in managing multiple teams and clients across end-to-end Salesforce CRM development, implementation and quality assurance
* Structured thinking to adapt quickly to changes in policy, processes and business priorities with demonstrated business operations experience
Read the full description
* Define systems strategy, develop system requirements, design, prototype, and test custom technology solutions, and support system implementation.
* Interact with onshore stakeholders to understand requirements, suggest design changes, communicate daily status, and report. Manage stakeholders & escalations
* Analyze business to track & improve metrics & profitability
* Strong people leadership skills and leading by example
* Lead, guide, coach, and motivate team members to their optimum performance levels and career development.
* Assist in implementing strategies for talent acquisition, development & retention.
* Ensure quality project delivery of engagements led by self
* Support practice development initiatives, which include knowledge management, point of view development, services standardization, etc.
* Possesses good understanding of general project management principles
Required Education / Professional Qualifications
* An MBA from a reputed college is preferred.
Prior Experience:
* The candidate must have 10+ years of relevant experience in a similar role, particularly in a professional services firm/consulting/Big 4.
Experience & Background
* 14+ years of experience in business operations and/ordelivery in Big 4 or shared services of large corporates with exposure to working with onshore teams
* Deep understanding and hands-on experience implementing enterprise-level applications
* Excellent knowledge of Salesforce products and services such as Education Cloud, Salesforce OmniStudio (OmniScripts/Integration Procedures), Service Cloud, Salesforce Experience Cloud and Force.com
* Good understanding of the industry's best practices and proven experience implementing these best practices
* Experience operating in Shared Services or offshore-onshore teams
* Ability to perform in a fluid, changing environment (consulting)
* Should have excellent communication skills and prior experience of interacting independently with global stakeholders
Expected Skills
* Manage end-to-end delivery for multiple projects in the CRM domain:
* Strong analytical and critical thinking acumen
* Extensive experience working with global clients
* Effective verbal and written communication skills
* Maintain data confidentiality and adherence to the risk management policy
* Organized approach and able to work under pressure
* Willingness to work in a highly demanding and results-oriented
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