SDET Engineer - CRM / IVR / ESB / InterOps

We are looking for experienced SDET Engineers with expertise in Healthcare Integrations, CRM, IVR, ESB/Middleware, APIs, and Interoperability Standards. This role offers the opportunity to work on large-scale healthcare ecosystems supporting member and provider experiences across integrated platforms.

Key Skills Required

Facets (Mandatory – Integration Level Knowledge)
API Testing (REST & SOAP)
Postman / SoapUI / RestAssured
ESB & Middleware Validation
CRM Testing & Contact Center Applications
IVR Workflow Testing
FHIR R4 APIs
HL7 Messaging
SQL Data Validation
Azure DevOps (ADO)
Healthcare Integration Testing

Healthcare Domain Expertise

Member Experience Platforms
Provider Experience Platforms
Healthcare Interoperability Solutions
CMS Patient Access APIs
Provider Directory APIs
Eligibility, Benefits & Claims Data Integration

Core Technical Requirements

Facets Integration Validation

Eligibility Data Validation
Benefits Data Validation
Claims Data Validation
API & ESB Layer Data Verification

API & Integration Testing

REST API Testing
SOAP Web Services Testing
Request/Response Validation
Payload Validation
Error Handling Validation

ESB / Middleware Testing

Message Routing Validation
Data Transformation Validation
Payload Accuracy Verification
Exception Handling Testing
End-to-End Integration Flows

CRM & IVR Testing

Customer Service Workflows
Case Management Processes
Call Routing Validation
IVR Navigation Testing
Member & Provider Service Journeys

Healthcare Interoperability

FHIR R4 API Validation
HL7 Message Validation
CMS Interoperability Compliance
Patient Access API Testing
Provider Directory API Testing

Key Responsibilities

Own end-to-end API and integration testing across CRM, IVR, ESB, and interoperability platforms

Design and execute comprehensive test strategies for healthcare integrations

Validate FHIR R4 APIs, HL7 messages, and CMS interoperability requirements

Perform cross-system data validation using SQL across multiple integrated platforms

Lead defect triage and root cause analysis across interconnected applications and services

Validate middleware routing, transformations, payload accuracy, and exception handling

Drive automation coverage and quality engineering best practices

Mentor and guide a 10-member engineering squad on integration testing standards and automation frameworks

Lead complex end-to-end validation involving:

* CRM Systems
* IVR Platforms
* ESB/Middleware Services
* External Healthcare Partners
* Healthcare APIs & Interoperability Layers

Preferred Qualifications

Strong Healthcare Payer Domain Experience
Exposure to CMS Regulatory Standards
Experience with Healthcare APIs and Data Exchange Standards
Ability to quickly adapt to evolving interoperability frameworks

Why Join?

Work on enterprise-scale Healthcare Digital Transformation initiatives
Exposure to cutting-edge Healthcare Interoperability technologies
Opportunity to lead large-scale integration testing programs
Collaborate with global teams and healthcare technology leaders
Hybrid work environment with excellent growth opportunities

Interested candidates can share their updated resume at:

Email: [email removed]
WhatsApp: +91 7013663419

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