Customer Service & Sales Support VA
At Strategic Assistant · Luzon; Manila City, Philippines; Metro Manila; Manila, Philippines; Mindanao; Davao City, Philippines; Visayas; Cebu Cit…
Salary: ₱40,000
- Customer support
- Full-time
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Where you can work from
Open to the Philippines
“Luzon”
From the location.
“Manila City, Philippines”
From the job board field.
“Metro Manila”
From the location.
“Manila, Philippines”
From the job board field.
“Mindanao”
From the location.
“Davao City, Philippines”
From the job board field.
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- Posted
- 17 August 2026
- First seen by us
- 9 October 2026
- Last checked
- 21 hours ago
Job description
From Strategic Assistant’s job post, as they wrote it.
Customer Service & Sales Support VA
Employment Type: Full-Time
Hours: 40 hours per week
Employment Type: Full-Time
Compensation & Benefits
Total Compensation Package: ₱40,000
Basic Pay: ₱30,000
Meal Allowance: ₱3,000
Utility Allowance: ₱4,000
Perfect Attendance Bonus: ₱2,000
Night Differential: Ten percent (10%), as applicable
Benefits: Government-mandated benefits and HMO coverage after one (1) year of employment
Read the full description
Job Summary:
We are looking for a highly organized, disciplined, and process-driven Customer Service & Sales Support Virtual Assistant to join our team. The ideal candidate will have a strong background in administrative support, exceptional communication skills, and a proven ability to engage with leads and clients through various channels. This role will involve primarily administrative tasks, social media engagement, lead generation, and also calls.
Responsibilities:
• Engage with leads and current clients primarily through text, email, calls, and social media platforms, focusing on nurturing relationships and driving conversions.
• Handle a small percentage of inbound and outbound calls for lead follow-up and appointment confirmation.
• Conduct follow-up sequences and manage appointment confirmations to support lead conversion efforts.
• Log all interactions accurately within the CRM system to maintain seamless records.
• Support social media engagement by creating and managing posts, responding to comments, and increasing online presence.
• Maintain professionalism and consistency in tone when communicating via text, email, and phone.
• Adapt quickly to studio-specific tools and workflows, contributing to the studio’s outreach and conversion KPIs.
Qualifications
• Minimum of 3 years of experience in customer service roles and sales roles with a focus on engagement through various channels: text, call, email, and different social media platforms.
• Complete training is provided as long as you are techy and a fast learner.
• Excellent spoken and written English with a clear, professional communication style.
• Demonstrated ability to handle lead generation, follow-up sequences, and CRM logging.
• Familiarity with social media management and engagement strategies is a plus.
IMPORTANT: Candidates must be able to provide employment requirements such as NBI clearance, Certificate of Employment (COE), and government IDs or numbers for SSS, PhilHealth, Pag-IBIG, and TIN.
Customer Service & Sales Support VAStrategic Assistant
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