HR Manager - Hybrid - 70K - MIdshift

Talent Acquisition and Management:

* Develop and implement talent acquisition strategies to attract and retain top talent.
* Partner with hiring managers to identify staffing needs and create job descriptions.
* Conduct interviews, facilitate candidate selection processes, and negotiate job offers.
* Develop onboarding programs to integrate new hires into the organization.

Leadership Development and Talent Management:

* Identify high-potential employees and create development plans to nurture their skills.
* Design leadership development programs and initiatives to build a pipeline of future leaders.
* Provide coaching and mentoring to current and emerging leaders.
* Implement talent management processes such as performance reviews, talent assessments, and succession planning.

Employee Engagement and Culture Development:

* Develop strategies to enhance employee engagement, satisfaction, and retention.
* Conduct employee surveys and analyze feedback to identify areas for improvement.
* Plan and execute initiatives to promote a positive organizational culture.
* Foster diversity, equity, and inclusion within the workplace.

Performance Management and Succession Planning:

* Implement performance management systems to set goals, provide feedback, and evaluate employee performance.
* Train managers on performance management best practices and techniques.
* Identify and develop high-performing employees for key roles through succession planning processes.

Organizational Design and Change Management:

* Assess organizational structure and recommend changes to improve efficiency and effectiveness.
* Lead change management initiatives to support organizational transformations.
* Communicate changes to employees and stakeholders and address concerns or resistance.

HR Policy Development and Compliance:

* Develop and update HR policies and procedures in compliance with employment laws and regulations.
* Provide guidance on employee relations issues, investigations, and disciplinary actions.
* Ensure HR practices are consistent and fair across the organization.

HR Data Analysis and Insights:

* Collect and analyze HR metrics to assess the effectiveness of HR programs and initiatives.
* Generate insights from HR data to inform decision-making and drive continuous improvement.
* Utilize data to forecast future talent needs and identify potential risks or opportunities.

Requirements:

* Bachelor's degree in Human Resources, Business Administration, or a related field. Master's degree preferred.
* Minimum of 7-10 years of experience in HR leadership roles within the BPO or outsourcing industry.
* knowledge of local labor laws and UK employment legislation, highly preferred
* Strong understanding of HR principles, practices, and regulations, with a proven track record of aligning HR strategies with business objectives within the BPO context.
* Excellent leadership, communication, and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization.
* Experience designing and implementing talent acquisition strategies, performance management processes, and employee engagement initiatives within the BPO environment.
* Strong analytical skills with the ability to leverage HR data and metrics to drive decision-making and measure HR program effectiveness.
* Change management certification (e.g., Prosci) or equivalent experience is a plus.
* Proficiency in HRIS, data analytics tools, and Microsoft Office Suite.
* Strong project management skills with the ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.
* Ability to work independently, manage multiple projects simultaneously, and thrive in a fast-paced, dynamic environment.