Track & Trace Representative
At Zelh · Bogota, Distrito Capital de Bogotá, Colombia
- Customer support
- Full-time
Where you can work from
Open to Colombia
“Bogota, Distrito Capital de Bogotá, Colombia”
From the location.
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- Posted
- 29 September 2026
- First seen by us
- 11 October 2026
- Last checked
- 16 hours ago
Job description
From Zelh’s job post, as they wrote it.
About us:
Zelh is a fast-growing, passionate outsourcing company.
Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.
We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!
At this point, Zelh is looking for a Track & Trace Representative for our third-party logistics company which specializes in Reliable Domestic and International Shipping Services.
Read the full description
Responsibilities:
* Daily communication with drivers and customers
* Notifying appropriate parties of any issues
* Inputting updates into the system
* Answering incoming calls from clients
* Scheduling appointments
* Maintaining current knowledge of market trends in the transportation marketplace
* Other duties as required by business needs or as assigned
Working conditions:
* Work schedule:
Monday–Friday, 5:00 a.m.–2:00 p.m. EST
* Competitive Salary in USD
* Remote mode of work
* 10+ business days of paid time off
* Team building and corporate events
* Equipment provided
* A supportive team
* Upper-Intermediate (B2) English level is A MUST
* Ability to work in a high-stress/paced environment
* Outstanding organizational and coordination abilities
* Excellent communication and interpersonal skills
* Experience in Customer Support will be appreciated
* PC proficient (Microsoft Office preferred)
* Excellent problem-solving abilities
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