Intake Referral Coordinator

Key Responsibilities:

* Manage incoming referrals, collecting and verifying all necessary client information to initiate intake processes.
* Serve as the point of contact for referral sources, maintaining positive and professional relationships.
* Communicate effectively with families regarding referral status, intake steps, and required documentation.
* Maintain accurate records of referral activity and client intake status within company databases and CRM systems.
* Coordinate with clinical and administrative teams to ensure timely scheduling and onboarding of new clients.
* Identify opportunities to streamline referral and intake processes for improved efficiency.
* Provide regular reports on referral trends and intake metrics to management.

Requirements

* Previous experience in referral coordination, intake management, or healthcare administration preferred.
* Excellent communication and interpersonal skills.
* Strong organizational and multitasking abilities.
* Proficiency with CRM and administrative software.
* Ability to work independently in a remote environment.
* Attention to detail and commitment to maintaining confidentiality.
* Experience in behavioral health or ABA services is an advantage.

Benefits

1. Comfortable working U.S. hours
2. Remote work from home

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