Customer Development & Logistic Operation Assistant Manager (Indonesia_
At People Profilers Vietnam · Surabaya, East Java, Indonesia
- Full-time
Where you can work from
Open to Indonesia
“Surabaya, East Java, Indonesia”
From the location.
“Location: Surabaya, Indonesia”
From the job description.
“The role can be located in Surabaya, and work remotely with the team in Singapore.”
From the job description.
“Will be based in Indonesia (Surabaya)”
From the job description.
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- First seen by us
- 9 October 2026
- Last checked
- 2 hours ago
Job description
From People Profilers Vietnam’s job post, as they wrote it.
Position: Client Development & Customer Service Assistant Manager
Location: Surabaya, Indonesia
Our Client is International Forwarding Company looking for a Client Development & Customer Service in-charged of Vietnam market. The role can be located in Surabaya, and work remotely with the team in Singapore.
SCOPE OF WORK:
* Establishing and developing new accounts/ businesses.
* Maintaining and developing relationships with new and existing customers.
Read the full description
* Carrying out sales calls/ sales visits.
* Visiting potential customers/ preparing quotations and proposals.
* Preparing weekly & monthly sales reports.
* Gathering market and customer information on current and future trends.
* Handling day to day customer enquiries, order takings, in-house system data entry.
* Providing consistent interaction with clients to create and maintain customer relations.
* Actively promote the company's services and participate in sales activities.
* Ensuring company announcements, products, services, rates, policies and operational changes are communicated to customers on a timely basis.
* Data analysis & tracking.
* Supporting periodic KPI reports.
* Working closely with the Ferrari Singapore team to ensure timely completion of services.
* Travelling as and when required for overseas business trips and events.
* Any other related functions to shipments co-ordination and ad-hoc duties as assigned by the Superior.
JOB REQUIREMENTS:
* Minimum Diploma preferably in logistics, supply chain or business studies.
* Fluent in spoken and written English & Vietnamese or English & Bahasa Indonesia.
* Previous working experience in forwarding/shipping companies and or in luxury business (watch/ jewelry/ commodities preferred).
* Service focused and customer-oriented with strong interpersonal skills.
* Self-driven, analytical and able to perform with minimal supervision.
* Equally motivated by working independently as well as collaborating in a team.
* Will be based in Indonesia (Surabaya)
* Computer Literacy (Microsoft Excel, Word, PowerPoint, etc.)
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