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Operations Analyst (GS- 02042025 - FTOA)

At RippedBoxStation · Manila, Metro Manila, Philippines

Apply on RippedBoxStation (opens in a new tab)

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Open to the Philippines

“Manila, Metro Manila, Philippines”

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First seen by us
9 October 2026
Last checked
10 hours ago

Job description

From RippedBoxStation’s job post, as they wrote it.

Position: Operations Analyst
Number of hours: 40 hours/week
Schedule: CST

Tasks required:

* Gather, analyze, and interpret operational data to identify trends and areas for improvement. Develop reports and dashboards to support decision-making.

* Assess current workflows and identify opportunities to streamline processes, increase efficiency, and improve client service.

* Work with legal tech solutions, CRM systems, and case management software to enhance productivity and workflow automation

Read the full description

* Monitor financial performance, billing trends, case cycle times, and other key metrics to improve profitability and firm efficiency.

* Support operational initiatives, including process improvements, new system implementations, and strategic planning projects.

* Ensure adherence to legal industry regulations, data security standards, and internal firm policies

* Work closely with attorneys, paralegals, and administrative staff to enhance operational strategies and implement best practices

Requirements:

* Bachelor’s degree in Business Administration, Finance, Data Analytics, Operations Management, or a related field.

* 2+ years of experience in operations analysis, business analysis, or a related role (experience in a law firm or professional services firm preferred).

* Strong analytical skills with proficiency in data analysis tools (Excel, Power BI, or similar).

* Experience with legal technology, CRM, and case management software is a plus.

* Exceptional problem-solving abilities and attention to detail.

* Strong communication skills and the ability to work collaboratively across departments.

* Ability to manage multiple projects simultaneously in a fast-paced environment

Apply on RippedBoxStation (opens in a new tab)

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