Epic Training & Support Specialist - Vytal Health Partners (VHP) - Long Island NY Region
At Vytalize Health · New York; New York, United States
Salary: US$27–29 an hour
- Customer support
- Full-time
See how well you match Match me reads your CV and picks the jobs that suit you best.
Get jobs like this within hours Radar emails you new jobs open to you within hours of us finding them, before most people see them.
Where you’ll work
Hybrid, based in the United States
“New York”
From the location.
“New York , New York, United States”
From the job board field.
The job board lists it as hybrid.
Hybrid means some days in the office. The listing says how many, and where.
Report a mistake
- Posted
- 21 October 2026
- First seen by us
- 3 November 2026
- Last checked
- 20 hours ago
Job description
From Vytalize Health’s job post, as they wrote it.
Your Opportunity
We are seeking an Epic Training & Support Specialist to provide end-user support, workflow assistance, and training, particularly during go-lives, upgrades, and optimization efforts. This role provides frontline support and training to end users, working closely with analyst and build teams to relay real-world feedback.
Vytal Health Partners (VHP) is a growing organization affliliated with Vytalize Health, helping independent physicians offload administrative work so they can focus on patients. VHP is in an exciting growth stage, and now's a great time to join.
Read the full description
What you will do
* Provide at-the-elbow support for clinicians and operational staff during go-lives and major initiatives
* Deliver end-user training and workflow education for Epic applications
* Share feedback on workflow challenges observed during support and training sessions.
* Serve as a subject-matter resource for assigned Epic functionality
* Assist with workflow testing, training environments, and end-user simulations
* Troubleshoot moderately complex issues and determine appropriate resolution or escalation
* Create and maintain training materials and support documentation
* Support application upgrades and new functionality adoption
What will make you successful here
* Associates degree or Medical Assistance certification or equivalent experience
* Minimum of 3 years of experience using Epic as an end user
* Experience providing Epic application support or training in a healthcare environment
* Strong understanding of clinical or operational workflows
* Excellent communication and presentation skills
* Ability to work independently in a fast-paced, customer-facing environment
Preferred Qualifications
* Experience supporting Epic go-lives or large optimization efforts
* Formal or informal training or instructional experience
Key Skills & Competencies
* Workflow observation and feedback
* Adult learning and facilitation
* Intermediate Epic application knowledge
* Relationship building with clinical stakeholders
* Problem-solving and adaptability
Perks/Benefits
* Annual Bonus Potential
* 401(k) Match (100% up to 4%)
* Health Benefits Effective Day 1
* Health & Wellness Stipend
Please note at no time during our screening, interview, or selection process do we ask for additional personal information (beyond your resume) or account/financial information. We will also never ask for you to purchase anything; nor will we every interview you via text message. Any communication received from a Vytalize Health recruiter during your screening, interviewing, or selection process will come from an email ending in @vytalizehealth.com
Epic Training & Support Specialist - Vytal Health Partners (VHP) - Long Island NY RegionVytalize Health
Apply on Vytalize Health (opens in a new tab)Get jobs like this by email
Once a week, we email the new remote jobs open where you live, each with the line that proves it. Every email has a one-click unsubscribe.
