Customer Service Representative (German)
At David Kennedy Recruitment · Porto, Portugal
- Customer support
- Temporary
See how well you match Match me reads your CV and picks the jobs that suit you best.
Get jobs like this within hours On Gumroad, with a card.
Where you’ll work
Hybrid, based in Porto
“Porto, Portugal”
From the job board field.
“Location: Porto, Portugal”
From the job description.
The job board lists it as hybrid.
Hybrid means some days in the office. The listing says how many, and where.
Report a mistake
- Posted
- 19 October 2026
- First seen by us
- 20 October 2026
- Last checked
- 10 hours ago
Job description
From David Kennedy Recruitment’s job post, as they wrote it.
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German-speaking Customer Representative to join their teams in Porto.
Position: Customer Service Representative
Location: Porto, Portugal
Work model: On-site
Employment type: Fixed term (6 months) with possibility of extension / permanent contract
DUTIES AND RESPONSIBILITIES:
* Handle all incoming contacts from clients via phone, chat and email
Read the full description
* Provide excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience
* Use adequate tools, processes and/or methods to ensure the provision of accurate, valid, and complete information
* Sales-oriented presentation of the product range
* Present the product range in a sales-oriented way, support of central marketing campaigns.
REQUIREMENTS:
* Native/fluent in German both verbal and written. Fluent in English (minimum C1 level)
* Ability to listen actively, identify, apply and explain your product and/or service expertise with clarity and solve issues in the first contact with customers
* Ability to take stressful situations well.
OFFER:
* Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
* Support from colleagues with coaching and mentoring opportunities
* Health and Wellbeing initiatives
* Monthly meal allowance
* Relocation support
* And much more!
Get jobs like this by email
Once a week, we email the new remote jobs open where you live, each with the line that proves it. Every email has a one-click unsubscribe.
