Manager, Last Mile Operations- Remote

* Use route planning software to build efficient delivery routes
* Manage the dispatch of contract carriers and resolve issues throughout the day
* Identify problem areas, including restructuring routes to improve operational efficiencies
* Train and develop contract carriers, dispatchers to meet and exceed customer expectations
* Ensure that all work is completed accurately and within established time frame
* Ensure photos are taken for every job
* Allocate and request additional resources as needed
* Develop and mentor staff to reach goals; train staff on company policies and procedures
* Carry out managerial responsibilities, including interviewing, hiring, disciplining and resolving issues
* Ensure compliance with corporate warehouse policies, procedures and programs
* Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring and training employees, planning, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems

What you need to succeed at RXO:

At a minimum, you'll need:

* 4 years related logistics and supervisory experience
* Experience with Microsoft Office such as Word, Outlook and Excel.
* Experience operating a forklift and pallet jack

It'd be great if you also have:

* Bachelor's degree in business, logistics or similar
* Availability to work a variety of shifts, including holidays, days, evenings, nights and weekends; travel between branches and regions occasionally
* Experience mentoring, training and guiding newer/less-experienced team members
* Bilingual English/Spanish (read, write and speak both languages)
* Strong business acumen with the willingness to act in partnership with management teams

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.