Carrier Sales Representative (Drayage)

We are looking for a proactive Carrier Sales Representative to support our growing drayage operation. This position is responsible for sourcing, developing, and maintaining relationships with drayage motor carriers throughout the United States while securing competitive capacity for customer shipments. The Drayage Carrier Sales Representative plays a critical role throughout the shipment lifecycle - from quoting and carrier selection through dispatch, scheduling, execution, accessorial management, and final carrier charge verification.

Responsibilities:

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* Source and develop reliable drayage carriers across major U.S. port and rail markets.

* Build and maintain strong carrier relationships with dispatchers, owners, and carrier representatives.

* Identify carrier capacity by proactively contacting carriers about equipment availability, lane preferences, and market conditions.

* Request and negotiate rates for drayage shipments, including linehaul and accessorial charges, while protecting company margins.

* Evaluate and select carriers based on pricing, availability, equipment, reliability, and service history.

* Secure capacity and cover loads after customer approval, ensuring carriers can meet required pickup and delivery dates.

* Coordinate pickup and delivery schedules, including container pulls, appointments, container availability, and Last Free Day (LFD) requirements.

* Monitor shipment execution and resolve issues, including carrier delays, appointment problems, equipment shortages, and container availability.

* Manage accessorial charges, such as detention, storage, chassis, waiting time, redelivery, and demurrage-related costs, ensuring proper approval and documentation.

* Complete shipment closeout, including verifying final carrier charges, collecting required documentation, updating TAI, and ensuring accurate records.

We're looking for someone who has:

* 2+ years of experience in freight brokerage, transportation, logistics, or carrier sales, with prior drayage/intermodal, port, or rail experience.

* Strong knowledge of U.S. ports and rail ramps, import/export container movements, container types, chassis requirements, overweight shipments, and drayage accessorials.

* Proven experience negotiating carrier rates, securing truck capacity, and working with TMS platforms.

* Ability to manage multiple shipments, quotes, carriers, and deadlines simultaneously.

* Strong problem-solving skills and ability to make decisions under pressure.

* Ability to communicate effectively across Carrier Sales, Track & Trace, Customer Facing, Accounting, and leadership teams.

Working Conditions

* Working schedule: Monday-Friday 8 am-5pm CST

* Competitive salary in USD

* Performance-based bonus opportunities

* Remote or office work (depending on location)

* Equipment provided

* Paid time off

* English courses

* Professional development opportunities

If you're passionate about logistics, enjoy building customer relationships, and thrive in a fast-moving environment where every day brings new challenges, we'd love to hear from you and welcome you to the Zelh team.