Head of Operations - Gross Labs

As Head of Operations, you will play a pivotal role in shaping and scaling the operational infrastructure of a multi-entity holding company. You will work closely with the founder/CEO and senior leadership to drive strategic initiatives, standardize processes, and ensure seamless execution across business units. This is a unique opportunity to impact a dynamic, founder-led enterprise with broad reach and ambitious growth plans.

Key responsibilities include:
* Build and manage the enterprise operating cadence across operating companies, investments, development initiatives, and foundation efforts
* Create systems for visibility, reporting, and decision-making across business units
* Oversee enterprise KPI dashboards and executive performance tracking
* Drive cross-functional strategic initiatives from concept through implementation
* Align operating-company priorities with the broader investment and growth strategy
* Lead special projects such as new venture launches, partnerships, acquisitions, and expansion
* Coordinate across operating company leaders, investment/development partners, and internal stakeholders
* Ensure efficient communication, track deliverables, and hold teams accountable to timelines and goals
* Coordinate milestone tracking for large-scale development projects, including Oklahoma City initiatives
* Partner directly with the founder/CEO to prioritize focus and prepare briefing materials, dashboards, and decision frameworks
* Build scalable operational infrastructure, standardizing reporting, planning cycles, and governance rhythms
* Improve organizational efficiency through process design and automation

Requirements

Required Qualifications:

* Master’s degree
* Experience managing multiple priorities across multiple business lines
* Experience building operational systems for visibility, reporting, and decision-making across teams or business units
* Experience leading cross-functional strategic initiatives from concept through implementation
* Demonstrated financial, operational, and project management fluency in an operations leadership role
* Proficiency with Google Workspace tools (Google Sheets, Google Docs, Google Calendar)
* Proficiency with ClickUp or Notion
* Experience partnering directly with a founder/CEO (or equivalent executive) to prepare briefing materials, dashboards, and decision frameworks

Preferred Qualifications:

* Experience operating in a multi-entity environment such as a holding company, family office, venture platform, diversified operating group, or complex founder-led enterprise
* Experience with venture investing and/or portfolio operations
* Experience with real estate development and/or mixed-use project coordination

Benefits

* Comprehensive health insurance coverage (medical, dental, vision)
* 401(k) retirement plan with company match
* Generous paid time off and holidays
* Flexible hybrid work environment based in Newport Beach, CA
* Professional development opportunities and executive coaching
* Opportunity to work directly with founder/CEO and senior leadership
* Team events and a collaborative, culture-driven workplace