Care Navigator- Licensed Nurse - Remote - CST Time Zone - Compact License Required

Our ideal candidate has clinical background working with the adult and geriatric patient population ideally with experience in phone triage. Has a strong working knowledge of remote-patient monitoring (RPM) preferred and/or Chronic Care Management (CCM), Behavioral Health, Care Coordination or Utilization Management principles. Experienced in remote working technologies, being a strong team player and a desire to clinically and emotionally support our patients while keeping a keen eye on reimbursement requirements are valued in this role. Being a Care Team Member at Vivo Care provides the chance to serve patients by proactively monitoring vital signs, educating, and coaching patients on a plan for better health. Early intervention through RPM, reduces risk for emergent care and/or hospital admission/re-admissions.

Encounters with patients will be performed via phone through a Remote Care Platform that receives electronically transmitted physiological markers like blood pressure/weight/blood glucose . The care team member will perform monitoring as well as synchronous and asynchronous communication with the patient within Vivo Care’s industry-leading platform.

Responsibilities
Manage physiological markers like blood pressure/weight/blood glucose with clinical appropriateness

Meet team goals and standards outlined metrics

Significantly impact longitudinal patient engagement in RPM program(s)

Provide preventive health and disease management education and coaching

Perform monthly wellness calls with assigned patients

Lead collaborative wellness calls with the patients to define health goals outlined by their Care Team

Manage patient messaging and alerts

Direct patients to treating physician for routine questions

Meet patient engagement program goals

Follow appropriate escalation pathways for any urgent care needs

What We're Looking For
Unrestricted RN/LPN/LVN license in a compact state, Illinois preferred

Ability to work CST zone between 8:00am - 5:00pm

Spanish speaking a plus

1-3 years of clinical experience, patient management, or disease management desired

Experience working with different provider practices and workflows

Fast learners

Ability to work independently with minimal direction

Experience with Medicare patients

Experience performing virtual visits with patients and telephonic care management

Interest in professional leadership growth and development opportunities with a growing organization

Interest in operating in a new, exciting clinical program and become an integral player in the development of processes and best practices in caring for RPM patients

Motivational Interviewing/Health Behavior Change experience is a plus

Health Coach certification is a plus.

Our Benefits
Weekends, Holidays and evenings/nights off

We’re a fast-growing startup where everyone has a voice, and every team member is encouraged to help share our organization’s future

We are passionate about our mission to modernize and improve the future of healthcare.

We foster a culture of inclusion, collaboration and innovation

We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting, weekly team meetings, happy hours etc

We cover 100% of the employee premium for health, dental and vision

We contribute up to $3,000 towards an HSA account for each employee

Generous PTO, Company Holidays and Paid Sick Time.

Pay is commensurate with experience and qualifications.