Implementation Consultant
At Kate Worthington · Bangkok, Bangkok, Thailand
- Customer support
- Full-time
Where you’ll work
Hybrid, based in Bangkok
“Bangkok, Bangkok, Thailand”
From the location.
“WORKING CONDITION: HYBRID”
From the job description.
Hybrid means some days in the office. The listing says how many, and where.
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- First seen by us
- 9 October 2026
- Last checked
- 21 hours ago
Job description
From Kate Worthington’s job post, as they wrote it.
HIRING POSITION: IMPLEMENTATION CONSULTANT
WORKING CONDITION: HYBRID
LOCATION: CENTRAL REGION
_______________________________________________________________________________________
Responsibilities :
* Own the assigned implementation work packages throughout the project.
* Work with the Project Manager to build a delivery project plan that delivers to the clients timelines and stays in budget.
* Identify and document project issues, suggest and own corrective actions, escalating at the appropriate stage and as required.
Read the full description
* Understand client requirements whilst offering solutions in line with the software capability plus offering best practice options.
* Take responsibility, in conjunction with the Project Manager, for the scheduling of visits to support the successful delivery of the required project activities in line with the project plan.
* Lead internal and client workshops to ensure thorough analysis and understanding of client business processes and requirements, evidenced through the production of process maps and solution design documentation.
* Present to clients the Fast React software, demonstrating a strong understanding of the client and industry issues it helps to solve, and bringing the solution to life.
* Provide detailed client training schedules considering all delegates capabilities and gain training signoff as part of the overall project signoff.
* Successfully deliver client training on the Fast React software, demonstrating a logical approach, focussing on the clients business processes, utilising terminology relevant to the client and industry, being sensitive at all stages to different learning styles
* Provide support to the client during both the User Acceptance and Go Live phases of the project guiding them through the recommended process and sign-off stages.
* Ensure that software modifications and bugs reported by clients or discovered during implementation are logged onto the appropriate systems, and resolved in a timely manner to ensure on time project delivery.
Qualifications :
* Experience (2yrs+) of client-facing workshops and process analysis and improvement.
* Proficient in spoken English.
* Ability to produce excellent client-facing materials covering solution design, technical requirements and training materials.
* Experience of PLM / supply chain planning / ERP / Shop Floor systems
* Experience in the fashion / garment / textiles / footwear industry as a manager of Production, Planning & Control (PPC), Sales, Merchandising, Production, Supply Chain or IT
* Experience of SaaS Delivery
* Basic understanding and scripting to administer SQL Databases
* Basic understanding of IIS Configuration
* Logical approach to tasks and problem solving.
* Self-motivated and capabe of working alone, or as part of a small team.
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