Cold Caller

At RippedBoxStation · Manila, NCR, Philippines

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Open to the Philippines

“Manila, NCR, Philippines”

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From RippedBoxStation’s job post, as they wrote it.

Position: Cold Caller

Number of hours: 40 hours/week

Schedule: NZ Time, 9AM - 6PM

Tasks required:

* Cold call prospects to sell the products and services of the client

* Provide information about products features, prices etc. and present their benefits

* Ask pertinent questions to understand the customers requirements

* Persuade the customer to buy by demonstrating how merchandise or services meet their needs

Read the full description

* Upsells customers to larger products, more extensive packages, or higher priced services

* Keep detailed record of call logs and enter data accurately and consistently into the company's database

* Must have the ability to create responses aligned with the companys messaging and drive the conversation to an appointment

* Generate and source out leads through various channels

* Other ad hoc tasks that would be assigned

Requirements:

* Proven work experience as a virtual Cold Caller/Telemarketer or a relevant role is required

* Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

* Ability to call, connect, and interact with potential customers

* Prior work experience with New Zealand or Australian clients/companies is preferred but not required

* Knows how to craft responses and do meaningful conversations

* Very particular on the process of sourcing out leads and what tools to use

* Clear and concise communicator with a neutral English accent and effective verbal communication skills

* Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision

* Highly organized and detail-oriented; able to efficiently prioritize multiple tasks

* Ability to work independently and in a team-oriented environment

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