CRM Specialist (GD - 12042025 - FTCRMS)
At RippedBoxStation · Manila, Metro Manila, Philippines
- Full-time
Where you can work from
Open to the Philippines
“Manila, Metro Manila, Philippines”
From the location.
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- First seen by us
- 9 October 2026
- Last checked
- 12 hours ago
Job description
From RippedBoxStation’s job post, as they wrote it.
Position: CRM Specialist
Number of hours: 40 hours/week
Schedule: UK Timezone
Tasks required:
* Manage and maintain the company’s CRM system (preferably Zoho CRM or equivalent).
* Design, build, and optimize automated workflows and data pipelines within the CRM.
* Configure and customize CRM modules, fields, dashboards, and reports to meet business needs.
* Integrate external tools and platforms using APIs and third-party connectors (e.g., Zapier, Make, or native integrations).
Read the full description
* Collaborate with sales, marketing, and operations teams to improve CRM usage and adoption.
* Ensure CRM data integrity, accuracy, and compliance with internal policies.
* Identify and implement process improvements for better client and team experience.
* Provide user training, documentation, and ongoing system support.
Requirements:
* Bachelor’s degree in Information Systems, Computer Science, Business, or related field.
* 2+ years of experience working with CRM platforms (Zoho CRM, HubSpot, Salesforce, Pipedrive, etc.).
* Proven experience in API integration and workflow automation.
* Solid understanding of data structures, mapping, and system connectivity.
* Experience supporting sales, marketing, or customer success functions through CRM enhancements.
* Experience managing CRM reporting, dashboards, and data analytics.
* Strong problem-solving, communication, and documentation skills.
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