Medical Inbound Specialist | Work from Home
At Vector Outsourcing Solutions Phils. Inc. · Mandaluyong City, Metro Manila, Philippines
Salary: ₱26,000 – ₱30,000 a month
- Full-time
Where you can work from
Open to the Philippines
“Mandaluyong City, Metro Manila, Philippines”
From the location.
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- First seen by us
- 9 October 2026
- Last checked
- 15 hours ago
Job description
From Vector Outsourcing Solutions Phils. Inc.’s job post, as they wrote it.
Salary: PHP 26,000- PHP 30,000/ month
Job Description:
* Manage incoming calls from patient, healthcare customers and service providers
* Deliver accurate information and support regarding healthcare policies and procedures.
* Address patient concerns, resolve issues, and follow up to ensure a satisfactory outcome.
* Maintain thorough documentation of customer interactions and transactions.
* Adhere to HIPAA and other relevant healthcare regulations.
Read the full description
* Coordinate with other departments to escalate and resolve complex matters efficiently.
Minimum Qualifications:
* At least 1-2 year of customer service, call center, or healthcare related experience preferred.
* Basic understanding of medical billing, insurance claims, and healthcare terminology
* Strong communication and interpersonal skills.
* Ability to handle inbound calls professionally and efficiently.
* Strong attention to detail, accuracy, and excellent time management skills are essential.
* Must possess excellent communication skills in English, both written and verbal.
* Proficient data entry skills, with a typing speed of 40 WPM or faster, are required.
* Must demonstrate the ability to work with and protect confidential information.
* Open to consultancy contract minimum of 6 months
* Able to work from home with reliable internet and a backup connection.
Perks and Benefits:
* Maternity & Paternity Leave
* Government Contribution (SSS, Pag-ibig, Philhealth)
* 13th Month Pay
* Paid Holidays
* Bereavement Leave
* Paid Vacation Leave
* Paid Sick Leave
* Work from Home
Others:
* Equipment/ company computer is provided
* Night shift differential pay
* Php 1,000 De Minimis
* Php 1,000 monthly bonus upon regularization
* HMO upon regularization
Apply on Vector Outsourcing Solutions Phils. Inc. (opens in a new tab)
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