Senior Application Support Specialist - Hybrid - BGC - Nightshift - Up to 110K
At WeSource · Taguig, Metro Manila, Philippines
Salary: ₱110,000.00
- Customer support
- Full-time
- Senior
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Where you’ll work
Hybrid, based in Taguig
“Taguig, Metro Manila, Philippines”
From the location.
“Senior Application Support Specialist - Hybrid - BGC - Nightshift - Up to 110K”
From the job title.
Hybrid means some days in the office. The listing says how many, and where.
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- First seen by us
- 15 October 2026
- Last checked
- 3 hours ago
Job description
From WeSource’s job post, as they wrote it.
We are hiring for a Senior Application Support Specialist for a client based in BGC.
This is a Hybrid work following a nightshift schedule.
Salary is up to ₱110,000.00 based on experience.
Requirements:
Skills and Experience:
Must have:
* 7 years of experience as an Application Support
* Proficient in relational databases (preferably Microsoft SQL Server,Snowflake is a plus)
* Experience with incident and problem management
Read the full description
* Good understanding or have gained experience on at least one common
* Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc.
* Strong in agile delivery, with release management experience and engineering exposure
* Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail.
* Experience or active personal learning in Artificial Intelligence
Nice to have:
* Knowledge in cloud services, preferably AWS
* Knowledge in CI/CD Pipelines and Tools (GitLab, Jenkins, Etc.)
* Experience in supporting SaaS systems (e.g. SAP)
* Knowledge in programming languages, Java and Python
* Experience in using ServiceNow, Jira, Confluence, or other similar tools
Key Responsibilities: (NEW)
* Ensure smooth business application service operations by resolving issues
in a timely manner.
* Facilitate smooth transition of application features from development to production environments.
* Actively develop continuous improvement initiatives and optimization of business application service operations.
* Assist in the automation of existing manual activities to improve the consistency and efficiency of business application service delivery to end users
* Effectively communicate to stakeholders as part of incident/problem management.
* Manage escalations related to operational topics.
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