Senior AI and MSP Specialist (Remote) - #35337
At Manila Recruitment · Philippines
- Full-time
- Senior
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Where you can work from
Open to the Philippines
“Philippines”
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- Posted
- 20 October 2026
- First seen by us
- 21 October 2026
- Last checked
- 21 hours ago
Job description
From Manila Recruitment’s job post, as they wrote it.
Duties and Responsibilities:
* Build a client Copilot agent from scratch
* Secure it correctly
* Connect it to business systems
* Troubleshoot issues independently
* Train client staff
* Deliver AI governance workshops
* Become Elevate's AI practice lead
Requirements
Must-have Skills/Qualifications:
* 10+ years of experience in IT or technical roles, with broad technical knowledge and strong troubleshooting skills
Read the full description
* 3–5+ years of hands-on experience in AI, automation, or related technologies, with practical experience using AI tools and implementing automation solutions
* Open-minded and adaptable, with the ability to wear multiple hats, including assisting the helpdesk team and handling support tickets when required
* Strong experience with Microsoft 365 administration, including the M365 Admin Center.
* Hands-on experience with Microsoft Copilot and Copilot Studio, including building, deploying, managing, and troubleshooting Copilot agents, as well as resolving issues with other AI tools such as Claude and ChatGPT
* Strong understanding of AI security and data leakage risks
* Experience with Microsoft Purview, DLP and sensitivity labels
* Strong experience with SharePoint, SharePoint security
* Strong SharePoint, Teams, OneDrive and Entra ID knowledge
* Able to connect agents to business systems using APIs and Power Automate
* Run client workshops, training sessions and AI readiness assessments
* Create professional documentation, governance policies and best practices
* Excellent English communication skills, with the ability to understand client requirements, explain technical solutions clearly, and work effectively with clients and internal teams.
Advantageous Skills/Experience:
* Bachelor of Computer Science, Information Technology graduates or comparable experience
* MSP experience
* PowerShell and Python
* Microsoft Graph API
* RAG / knowledge-base solutions
* MCP (Model Context Protocol)
* Security certifications
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