Real Estate Operations Coordinator

This is a high-ownership operational role focused on:

* Tenant communication
* Leasing coordination
* Maintenance management
* Property system updates
* Owner reporting and compliance

You will act as the operational bridge between:

* Tenants
* Vendors
* Property owners
* Internal property management teams

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.

If you have experience with:

* Property management systems
* Leasing workflows
* Tenant communication
* Maintenance coordination

This role is a strong fit.

What You’ll Own

Tenant Communication & Support

* Respond to tenant inquiries related to:
* Rent payments
* Lease terms
* Maintenance requests
* Property policies

* Track all communication within:
* Yardi
* AppFolio
* Buildium
* Similar property management platforms

* Send reminders for:
* Rent due dates
* Lease renewals
* Compliance notices

Leasing & Documentation

* Draft, review, and process:
* Lease agreements
* Lease renewals
* Tenant onboarding documentation

* Manage documentation using:
* DocuSign
* Dotloop

* Maintain organized and compliant tenant files including:
* Applications
* Identification records
* Inspection reports
* Signed agreements

* Support property marketing across:
* Zillow
* Apartments.com
* MLS listing platforms

Property Management Systems

* Maintain accurate records across property management software
* Track:
* Rent collections
* Delinquencies
* Occupancy status
* Late fees

* Generate and reconcile:
* Rent rolls
* Delinquency reports
* Occupancy trackers

Maintenance Coordination

* Create and assign vendor work orders
* Track maintenance tickets from start to completion
* Coordinate with tenants and vendors to ensure timely issue resolution
* Verify vendor invoices against completed work orders

Owner Reporting & Operational Updates

* Prepare:
* Owner statements
* Cash flow summaries
* Occupancy reports
* Vacancy updates

* Provide regular updates regarding:
* Rent collection status
* Open maintenance issues
* Leasing activity

* Ensure reporting is accurate and delivered on time

Compliance & Quality Control

* Ensure all tenant documentation complies with:
* Local landlord-tenant regulations
* Fair Housing requirements
* Internal compliance standards

* Maintain organized, audit-ready property documentation

What Success Looks Like

* Tenant issues are resolved quickly and professionally
* Lease documentation remains accurate and compliant
* Maintenance requests are handled efficiently
* Property systems stay updated and organized
* Owners receive timely and accurate reporting

What Makes You a Strong Fit

* Strong communication skills with tenants, vendors, and property owners
* Highly organized and comfortable managing multiple workflows simultaneously
* Detail-oriented with strong operational follow-through
* Problem-solver who balances tenant experience with operational efficiency
* Able to work independently in fast-paced environments

Requirements (Must-Have)

Experience

* 2+ years of experience in:
* Property management
* Leasing coordination
* Real estate operations
* Property administration

Core Skills

* Hands-on experience with:
* Yardi
* AppFolio
* Buildium
* Similar property management systems

* Strong Microsoft Office and Google Workspace skills
* Familiarity with:
* Lease documentation
* Rent collection workflows
* Tenant communication processes

* Strong written and verbal English communication

Nice to Have

* Experience managing portfolios of 100+ units
* Multi-state property management experience
* Familiarity with:
* Security deposits
* Trust accounting
* Owner statements
* Property accounting workflows

* Experience in:
* Residential property management
* Commercial real estate
* Mixed-use portfolios

What a Typical Day Looks Like

* Respond to tenant inquiries and maintenance requests
* Process leases, renewals, and tenant documentation
* Update rent payments and occupancy records in property systems
* Coordinate vendor work orders and maintenance follow-ups
* Prepare owner reports and operational summaries
* Ensure all records remain organized and compliant

In short:
You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.

Key Metrics (KPIs)

* Rent collection percentage
* Vacancy fill time
* Maintenance resolution turnaround time
* Accuracy of lease and tenant documentation
* Owner satisfaction with communication and reporting
* System and operational accuracy

Why This Role Stands Out

* High operational ownership across property workflows
* Direct impact on tenant experience and portfolio performance
* Exposure to leasing, maintenance, reporting, and compliance operations
* Opportunity to grow into:
* Property Manager
* Operations Manager
* Portfolio Coordinator roles

Interview Process

* Initial Phone Screen
* Video Interview with Pavago Recruiter
* Practical Task (lease processing or owner reporting scenario)
* Client Interview
* Offer & Background Verification

Apply Now

If you:

* Thrive in organized, operations-heavy environments
* Enjoy coordinating property workflows and tenant communication
* Can manage multiple moving parts without losing accuracy
* Want to grow within real estate and property operations

This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.