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Swahili Speaking Digital Trust and Safety Analyst in Athens Greece

At Mercier Consultancy · France

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Posted
1 September 2026
First seen by us
9 October 2026
Last checked
3 hours ago

Job description

From Mercier Consultancy’s job post, as they wrote it.

Mercier Consultancy is currently offering an exciting opportunity for a Swahili and English Speaking Customer Support Specialist based in Greece. This role is perfect for Arabic-speaking professionals who are passionate about delivering exceptional customer service and helping customers resolve their inquiries. As a Customer Support Specialist, you will assist customers via phone, email, and chat, providing timely solutions while ensuring a positive customer experience. With comprehensive training, a competitive salary, and excellent career development opportunities, this position is an ideal choice for anyone looking to build an international career in customer service.

Read the full description

Requirements

* Fluency in Swahili (spoken and written).
* Good command of English (minimum B2 level).
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and a customer-focused mindset.
* Comfortable working with computers and multiple software applications.
* Ability to work independently as well as part of an international team.
* Previous experience in customer service, call centers, or customer support is an advantage but not required.
* Willingness to relocate to Greece if currently living abroad.
* EU citizenship or a valid work permit for Greece

Benefits

• Fully paid training

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses

We care about our employees' well-being, invest in their future growth, and encourage fun and team-building initiatives!

Apply on Mercier Consultancy (opens in a new tab)

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