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Croatian-Speaking Customer Service for E-Commerce Platform - Work in Greece

At Mercier Consultancy · Splitska, Split-Dalmatia County, Croatia

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“Splitska, Split-Dalmatia County, Croatia”

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“Mercier Consultancy Group is seeking a Croatian Speaking Hotel Reservations Agent to join our team in Greece.”

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Posted
26 June 2026
First seen by us
9 October 2026
Last checked
18 hours ago

Job description

From Mercier Consultancy’s job post, as they wrote it.

Croatian Speaking Jobs In Greece - Paid Relocation And Free Accommodation

Mercier Consultancy Group is seeking a Croatian Speaking Hotel Reservations Agent to join our team in Greece. This role offers an exciting opportunity to work in a vibrant international environment with paid relocation support. You will be responsible for assisting Croatian-speaking customers with hotel bookings, providing exceptional service, and ensuring a seamless reservation experience.

Read the full description

Key Responsibilities

* Provide high-quality customer support in Croatian, addressing client inquiries and resolving issues promptly.
* Manage customer complaints with professionalism to ensure satisfaction and loyalty.
* Maintain accurate records of customer interactions utilizing CRM systems.
* Collaborate effectively with team members to create a productive work atmosphere.
* Stay updated with company products and services to offer informed assistance.
* Participate in ongoing training to enhance skills and service delivery.

Requirements

* Fluency in Croatian (spoken and written) is required; proficiency in English is a plus.
* Experience in reservations, customer service, or the hospitality industry is preferred.
* Excellent communication and interpersonal skills with a customer-focused attitude.
* Ability to work well under pressure and handle challenging situations.
* Willingness to relocate and work in Greece; free accommodation is provided as part of the package.
* Self-motivated and able to work independently and collaboratively within a team.

Benefits

1. Fully Paid Relocation Package
2. Competitive monthly Salary
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...

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