LogicMonitor Administrator
At XTIUM · Islamabad, Pakistan
- Full-time
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Open to Pakistan
“Islamabad, Pakistan”
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- First seen by us
- 20 October 2026
- Last checked
- 11 hours ago
Job description
From XTIUM’s job post, as they wrote it.
What You Will Do
LogicMonitor Platform Administration
* Manage day-to-day administration of the LogicMonitor platform, including user management, monitoring configurations, device onboarding, dashboards, and alerting.
* Process MACDs (Moves, Adds, Changes, Deletes) across devices, groups, configurations, etc.
* Validate, troubleshoot, and resolve LogicMonitor platform issues; escalating to vendor support when necessary.
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* Maintain data consistency, accuracy, and hygiene within the platform.
* Build reports for clients and internal Service Delivery staff.
* Research, update, and maintain 1000's of device DataSources across the platform to ensure health and to maintain updated requirements across all hardware.
* Design, build, and maintain LogicMonitor to ITSM (ServiceNow) workflows, integrations, and automations.
* Experience with LogicModules.
* Awareness of upcoming and current LogicMonitor functionality including LM Envision and Edwin AI (correlation, automation, and agentic agents).
Monitoring Engineering & Automation
* Develop, update, and enhance LogicMonitor DataSources, EventSources, PropertySources, config sources, and scripts.
* Write automation workflows and custom integrations using Groovy, Java, Python, and automation scripting tools. PowerShell scripting experience is a plus.
* Automate onboarding, configuration updates, and repetitive administrative tasks to improve operational efficiency.
* Build internal tools and scripts to streamline monitoring processes and ensure scalability.
Device Onboarding & Monitoring Optimization
* Perform end-to-end device onboarding for servers, network devices, applications, cloud resources, and APIs.
* Configure and validate monitoring using SNMP, WMI, OIDs, and other collection methods/monitoring mechanisms.
* Ensure monitoring accuracy, threshold tuning, and alert fidelity for all onboarded devices.
* Collaborate with server, network, cloud, and application teams to define monitoring requirements.
* Collaborate with clients and onboarding project teams for device and client onboarding.
API & Cloud Integrations
* Implement, configure, and maintain API integrations with cloud and network platforms, including but not limited to Cisco Meraki, Microsoft Azure, Amazon Web Services (AWS).
* Develop custom collectors or scripts to support platforms not covered by native integrations.
Cross-Functional Collaboration
* Work very closely with another LM administrator as well as ServiceNow and Salesforce teams to facilitate the entire monitoring and management workflow.
* Work closely with infrastructure, DevOps, network engineering, and application teams to ensure complete monitoring coverage.
* Excellent interpersonal skills to aid in working in tandem with internal staff in addition to client facing calls for onboarding, troubleshooting, and platform escalations.
* Document processes, standards, DataSource customizations, workflows, and integration patterns.
* Provide recommendations for monitoring improvements, standardization, and automation opportunities
What Qualifies You
Required Skills and Qualifications
* 5+ years of administering LogicMonitor or enterprise monitoring platforms.
* 2+ years of LogicMonitor specific experience.
* Proficiency in Groovy, Java, Python, and general automation scripting.
* Experience working with modern Linux and Windows systems environments.
* Strong understanding of SNMP, WMI, OID structures, and other monitoring protocols.
* Strong understanding of server infrastructures (Windows & Linux) and networking fundamentals.
* Experience building or customizing monitoring DataSources or equivalent monitoring templates.
* Familiarity with REST APIs, JSON, and integration workflows.
* Experience with cloud platforms: Azure, AWS.
* Ability to analyze complex monitoring data and troubleshoot collection issues.
* Strong documentation, communication, and team collaboration abilities.
Preferred Qualifications/Experience
* LogicMonitor Certified Professional (LMCP) or equivalent certifications.
* Experience with infrastructure automation (Ansible, Terraform, PowerShell).
* Familiarity with modern CI/CD workflows.
* Background or familiarity in SRE, DevOps, or monitoring engineering roles.
* Knowledge of container monitoring (Kubernetes, Docker).
* Minor experience or awareness of Salesforce CRM to accommodate data entry for LogicMonitor data synchronization.
* Experience with ITIL practices and service management frameworks.
XTIUM is an equal opportunity employer.
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