Sales Assistant (GS - 03052025- FTSA)
At RippedBoxStation · Manila, Metro Manila, Philippines
- Sales
- Full-time
Where you can work from
Open to the Philippines
“Manila, Metro Manila, Philippines”
From the location.
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- First seen by us
- 9 October 2026
- Last checked
- 12 hours ago
Job description
From RippedBoxStation’s job post, as they wrote it.
Position: Sales Assistant
Number of hours: 40 hours/week
Time Zone: CST
Tasks required:
* Respond to customer inquiries via email, chat, and phone, ensuring prompt and accurate assistance
* Assist the sales team in handling customer inquiries, providing product information, and ensuring customer satisfaction.
* Address customer concerns, troubleshoot problems, and provide effective solutions in a timely manner.
Read the full description
* Process orders, prepare invoices, and track shipments to ensure timely delivery
* Stay updated on company products and services to provide accurate information to customers.
* Assist customers with placing, tracking, and updating orders or resolving issues related to transactions.
* Maintain detailed records of customer interactions, feedback, and resolutions in the company’s CRM system.
* Recommend additional products or services to meet customer needs and enhance their experience, if applicable.
* Assist in organizing sales events, promotional campaigns, and product launches
* Adhere to company policies and procedures, maintaining a high standard of professionalism in all interactions.
* Other ad hoc tasks that would be assigned
Requirements:
* Bachelor’s degree in Business, Marketing, or a related field.
* Proven experience in a sales support, customer service, or administrative role.
* Knowledge of sales techniques and customer relationship management.
* Experience in retail, e-commerce, or corporate sales is a plus.
* Excellent research, problem-solving, and time management skills
* Strong proficiency in Microsoft Office (Excel, Word, PowerPoint) and CRM software.
* Excellent communication and interpersonal skills.
* Strong organizational skills with the ability to manage multiple tasks effectively
* High level of accuracy, efficiency, and accountability
* Excellent communication skills, including the ability to actively listen to others and relay information clearly
* Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision
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