Senior Solutions Engineer
At Clera · Chicago; Chicago, Illinois, United States
Salary: US$140,000–180,000 a year
- Sales
- Full-time
- Senior
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“Chicago”
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- Posted
- 18 October 2026
- First seen by us
- 19 October 2026
- Last checked
- 36 hours ago
Job description
From Clera’s job post, as they wrote it.
About the Role
This customer-facing role bridges sales and implementation for a Series A cold-chain logistics software company. You will own the technical solution from discovery and tailored demonstrations through delivery and go-live, working closely with Sales, Customer Success, Product, Data, and Engineering.
What You'll Do
* Lead technical and process discovery with supply chain, quality, logistics, and IT stakeholders to understand workflows, data sources, systems, and constraints.
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* Deliver customer-tailored demonstrations and address technical objections using the customer's logistics and product workflows.
* Design solutions that define applicable modules, required data, integrations, phases, and scope.
* Translate solution designs into sequenced implementation plans and statements of work, identifying effort, dependencies, and risks.
* Partner with Sales on proposals and commercial commitments to ensure they are technically deliverable.
* Lead solution workshops, support software configuration, coordinate technical handoffs, and remain accountable through go-live.
* Work with Product, Data, and Engineering to sequence deliverables and share customer insights that inform product development.
* Create reusable solution designs, discovery frameworks, scoping templates, and integration patterns.
What We're Looking For
* At least 5 years of experience in solutions engineering, solutions architecture, or technical account management delivering enterprise software implementations.
* Experience owning solution designs from pre-sales through implementation and go-live, including tailored demos and technical sales discussions.
* Background in supply chain, cold chain, logistics, or quality management workflows, ideally in a regulated industry with compliance and traceability needs.
* Hands-on experience configuring or implementing enterprise software, and coordinating work across Product, Engineering, and Delivery teams.
* Proficiency with design and documentation tools such as Figma or FigJam, and project tracking tools such as Linear or Jira.
* Familiarity with APIs, data integrations, system interoperability, and reusable implementation playbooks is valuable.
Compensation & Benefits
Base salary is $140,000 to $180,000 USD annually. Visa sponsorship is not available.
Location
This is an on-site role in Chicago, Illinois, United States.
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