AI-Enhanced Virtual Assistant

Support AI-driven systems for:

* Member Retention & Churn Prediction – Identify at-risk members, automate outreach, and escalate when needed
* Curriculum Tracking & Progress Updates – Monitor attendance, skill progression, and send personalized updates
* Staff Scheduling Optimization – Forecast demand and auto-assign shifts using AI
* 24/7 Sales & Lead Management – Automate lead capture, follow-up, and conversion via SMS, email, and chat
* Performance Dashboards & Insights – Summarize key metrics and provide actionable recommendations
* Cultural Feedback & Exit Intelligence – Gather feedback, suggest morale improvements, and handle cancellation recovery

Administrative Support

* Manage calendars, schedules, and email inboxes
* Organize digital files and documents for easy retrieval
* Prepare presentations, reports, and documents using AI-enhanced tools

Communication Management

* Draft and respond to internal/external communications
* Create meeting recaps and AI-generated follow-up summaries
* Manage team notifications and updates across platforms like Slack or Teams

Project & Task Coordination

* Track tasks and progress using tools like ClickUp, Asana, or Trello
* Conduct online research and summarize insights using AI
* Support project planning and collaboration across teams

Client Support & Interaction

* Provide prompt responses to client inquiries and escalate when needed
* Use chatbots and AI to improve service quality and speed
* Handle sales-related communication and appointment setting via SMS and email

Qualifications & Skills:

* Proven experience as a Virtual Assistant or in a similar administrative/support role
* Highly tech-savvy with hands-on experience using AI tools (e.g., ChatGPT, Notion AI, Jasper, GrammarlyGO)
* Familiarity with automation platforms like Zapier or Airtable to streamline tasks
* Proficient with productivity and communication tools such as Google Workspace, Microsoft Office, Slack, and Zoom
* Strong written and verbal communication skills in English
* Able to work independently, manage multiple priorities, and maintain confidentiality
* Detail-oriented, organized, and quick to learn new technologies
* Has coaching and consultative experience in a similar role
* Preferred leadership experience

Benefits

Why Join Us?

Flexible work-from-home opportunity.

Opportunity to contribute to a growing business by enhancing efficiency and client experience.

Supportive and collaborative work environment.