Charter Sales Representative

You’ll work with company-provided opportunities, understand each client’s travel requirements, recommend tailored private aviation solutions, and guide them through the booking journey from initial inquiry through post-flight follow-up.

If you’re polished, commercially driven, highly responsive, and comfortable working with high-net-worth clients in a fast-paced environment, this role is a strong fit.

What You’ll Own

Charter Sales & Deal Conversion

Manage qualified charter opportunities from inquiry through booking.

You’ll:

* Respond quickly to company-provided sales leads
* Understand client travel requirements and preferences
* Recommend tailored private aviation solutions
* Guide prospects confidently through the booking process
* Maintain consistent follow-up
* Convert qualified opportunities into confirmed charter bookings
* Maximize conversion while maintaining a premium client experience

High-Net-Worth Client Relationship Management

Build and maintain strong relationships with clients to drive:

* Customer satisfaction
* Repeat bookings
* Long-term loyalty
* Referral opportunities

Deliver a high-touch, white-glove experience throughout the client journey.

Ensure clients remain informed, supported, and valued from their initial inquiry through post-flight follow-up.

Private Aviation Solutions

Help clients evaluate charter options based on factors such as:

* Travel requirements
* Aircraft type
* Cabin configuration
* Passenger needs
* Aircraft range and operational capabilities

Use your understanding of private aviation to confidently communicate available options and help clients make informed booking decisions.

Communication & Charter Coordination

Maintain fast, polished communication across:

* Phone
* Email
* WhatsApp
* Slack

Coordinate closely with internal teams to support smooth charter execution and client satisfaction.

Ensure important client requirements, booking information, and updates are communicated accurately and promptly.

CRM & Sales Pipeline Management

Maintain accurate CRM records, including:

* Client information
* Sales opportunities
* Follow-up activity
* Booking status
* Pipeline progression
* Client communication

Support accurate sales reporting and visibility into active opportunities.

Experience with Salesforce or similar CRM platforms is valuable.

On-Call Client Support

Participate in a rotating on-call schedule for time-sensitive charter requests and client inquiries.

You’ll need to:

* Respond promptly
* Stay composed under pressure
* Communicate professionally
* Coordinate effectively during urgent situations
* Maintain a premium level of service regardless of timing

What Makes You a Strong Fit

You:

* Build relationships rather than simply closing transactions
* Are comfortable selling high-value services
* Communicate with confidence and sophistication
* Understand the expectations of luxury clientele
* Are highly responsive and organized
* Follow up consistently
* Stay calm when requests become urgent or complex
* Take ownership of the client journey
* Can operate independently in a remote environment

Required Experience & Skills

* Proven sales experience, ideally within:
* Private aviation
* Luxury travel
* Hospitality
* High-ticket sales
* Relationship-driven client services

* Strong consultative selling ability
* Proven relationship-building and client management skills
* Excellent written and verbal English
* Professional and polished communication style
* Ability to build credibility with high-net-worth clients
* Strong follow-up and organizational skills
* Comfortable working independently
* Strong ownership and problem-solving ability
* Comfortable participating in a rotating on-call schedule
* Familiarity with:
* CRM platforms
* Slack
* WhatsApp

* Availability to work EST hours

Private Aviation Knowledge

Strong candidates will have knowledge or familiarity with:

* Private aviation and charter operations
* Part 135 operations
* Avinode or similar charter platforms
* Private jet models and specifications
* Cabin configurations
* Aircraft range and operational capabilities
* Cryptocurrency transaction fundamentals

What a Typical Day Looks Like

You might:

* Review new charter inquiries and qualified opportunities
* Speak with clients about upcoming travel requirements
* Recommend appropriate private aviation solutions
* Follow up with active prospects
* Move opportunities toward confirmed bookings
* Coordinate booking details with internal teams
* Communicate updates through phone, email, WhatsApp, and Slack
* Update CRM records and pipeline stages
* Follow up with clients after completed flights
* Respond to time-sensitive charter inquiries when on call

In short: You turn qualified charter inquiries into bookings while delivering the level of service high-value private aviation clients expect.

Key Metrics for Success

* Charter inquiry-to-booking conversion rate
* Revenue and bookings generated
* Follow-up speed and consistency
* Client response time
* Repeat booking rate
* Client satisfaction and retention
* Pipeline accuracy
* CRM documentation quality
* Responsiveness during on-call coverage
* Overall quality of the client experience

Why This Role Stands Out

* Opportunity to work directly in the private aviation industry
* High-value, relationship-driven sales environment
* Company-provided qualified opportunities
* Exposure to high-net-worth clientele
* Combination of sales, aviation, and luxury service
* Direct ownership of the client journey
* Fully remote work environment
* Opportunity to deepen expertise in:
* Private jet charter
* Aviation sales
* Luxury travel
* High-ticket relationship management

Interview Process

1. Initial Phone Interview
2. Spark Hire Intro Video
3. Video Interview
4. Final Client Interview
5. Offer & Onboarding

Apply Now

If you:

* Have experience in high-ticket or relationship-driven sales
* Communicate confidently with sophisticated clientele
* Thrive in fast-moving, service-focused environments
* Understand private aviation or are experienced in luxury travel
* Know how to turn qualified opportunities into long-term client relationships

We’d love to hear from you.

Apply now and help deliver exceptional private aviation experiences from first inquiry through final destination.

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