Accounts Receivable Officer (Dayshift) Full-time | 20758

Accounts Receivable Officer
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for an Accounts Receivable Officer to start immediately!

Duties and Responsibilities include but are not limited to:
Overdue Invoice Follow-Up: Proactively calling insurers about overdue invoices, confirming expected payment dates, and identifying reasons for delays.
Email & Portal Follow-Up: Sending professional reminder emails, maintaining notes in insurer portals, and providing supporting documentation when requested.
Promise-to-Pay Management: Tracking insurer promises to pay, immediately following up on missed payment dates, and escalating repeated broken commitments.
Invoice Dispute Resolution: Investigating and resolving straightforward invoice queries, identifying missing info preventing payment, and escalating complex disputes to internal teams while tracking their progress.
Insurer Relationship Management: Building strong working relationships with insurers while staying focused on achieving payment outcomes and reducing overdue debt.

Required Tools
Crunchwork (in-house software) / client is willing to train
Xero
Excel

Qualifications:
Proven background in Accounts Receivable or debt collection, specifically chasing overdue invoices.
Strong Phone & Email Skills
Record-Keeping & Accuracy
Ability to investigate invoice queries, identify missing documentation, and know when to escalate complex issues.
Professional Demeanor: "confident but respectful approach to debt collection" to build strong relationships with insurers.

Technical Requirements:
USB Headset with Noise Cancellation feature
Working Webcam
Computer with at least 1.8 GHz processor and at least 4GB RAM
Main Internet Service Speed: at least 25 Mbps cable connection
Backup Internet Service Speed: at least 10 Mbps

Benefits:
Performance Incentives
Job Security and Stability
Paid Training
Inclusive Culture
Upskilling Opportunities
100% Work-From-Home
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Holiday & Overtime Pay

Schedule: Australian Eastern Standard Time Work Hours (40 hours per week, Full-time)
Location: 100% Remote
Salary Package: Up to ₱45K/month

Please note:
• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out at our Jobs Website.
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