ServiceNow ITSM Developer
At Seamless Migration · United States; Anywhere, United States
- Engineering
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Open to the United States
“United States”
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“Anywhere, United States”
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“Location: * 100% Remote in the US”
From the job description.
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- Posted
- 16 October 2026
- First seen by us
- 3 November 2026
- Last checked
- 9 hours ago
Job description
From Seamless Migration’s job post, as they wrote it.
ABOUT US
Seamless Migration is a Service-Disabled Veteran-Owned Small Business (SDVOSB) started in 2021 with the purpose of enabling businesses and organizations through automation. Our goal is to help organizations discover, implement, and maintain solutions which evolve and mature with their ever-changing business needs. We believe in applying agile methodologies in all aspects of our business practices and use these methods to ensure effective results for our clients.
Read the full description
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Seamless Migration is seeking a career and customer oriented ServiceNow ITSM Developer to join our team.
Location
* 100% Remote in the US
What you’ll do
* Configure and enhance Incident, Problem, Change, Request, Knowledge, and Service Catalog modules
* Build catalog items, record producers, variable sets, and fulfillment flows in Flow Designer
* Develop and maintain SLAs, assignment rules, notifications, and approval workflows
* Customize Service Portal and Employee Center experiences, including widgets as needed
* Build integrations with monitoring, collaboration, and identity tools (e.g., Teams, Slack, Azure AD/Entra ID) via IntegrationHub and Scripted REST APIs
* Configure Virtual Agent topics and support Predictive Intelligence or Now Assist use cases
* Write server- and client-side scripts while following platform best practices and minimizing technical debt
* Support upgrades, ATF test creation, and release management through instance stack environments
* Troubleshoot production issues and provide tier-3 platform support
What you bring
* 3–5 years of hands-on ServiceNow development experience with a strong ITSM focus
* Solid knowledge of ITIL processes and how they map to ServiceNow
* Proficiency in JavaScript, Glide APIs, ACLs, and REST integrations
* Experience with Flow Designer, Service Portal, and Automated Test Framework
* Ability to translate business requirements into technical designs and clear user stories
Nice to have
* ServiceNow CSA, CAD, and CIS-IT Service Management certifications
* ITIL 4 Foundation
* Experience with ITOM (Event Management, Discovery) or Hardware Asset Management
* Exposure to Now Assist / generative AI features on the platform
Benefits
* 100% paid Medical, Dental & Vision for Our Employee
* 6% 401K match (Vested Immediately)
* 29 Days' PTO
* Flexible Work Schedule
* Tuition/Certification Reimbursement
* Growth Opportunities w/in an Emerging Defense Company
*All your information will be kept confidential according to EEO guidelines
ServiceNow ITSM DeveloperSeamless Migration
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