Loan Processor (Australian Mortgage - Mercury/Connective)

RESPONSIBILITIES:

* Evaluate and analyze financial documents, including tax returns, bank statements, payslips, and company financials for full-doc, low-doc, and self-employed loan applications.
* Prepare and submit high-quality loan applications via industry-standard aggregator platforms to a diverse panel of major Australian banks and non-conforming lenders.
* Manage the loan lifecycle comprehensively from initial data entry and data verification through to pre-approval, formal approval, and final settlement.
* Liaise professionally with lenders, credit assessors, valuation firms, and solicitors to resolve policy queries, expedite processing times, and fulfill outstanding conditions.
* Conduct preliminary credit assessments and accurate borrowing capacity calculations in strict alignment with current Australian credit policies and responsible lending guidelines.
* Maintain meticulous records and provide clear, proactive tracking updates to ensure the mortgage broker is informed at every stage of the application pipeline.
* Identify potential risks or strong mitigants in complex financial profiles (such as debt consolidation or non-conforming loans) to maximize the probability of approval.

Requirements

QUALIFICATIONS:

* Experience: Minimum of 2+ years of dedicated Loan Processing experience specifically within the Australian mortgage broking industry.
* Industry Tooling: Proven experience working with Australian broker aggregator platforms (ideally Connective or equivalent software).
* Education: Degree qualified (Bachelor’s degree in Finance, Accounting, Business, or a related field).
* Communication: Exceptional verbal and written English communication skills, with the confidence to articulate complex financial details clearly.

PREFERRED SKILLS (nice to have):

* Lender Expertise: Deep familiarity with the specific credit matrices of Australian tier-1 banks, tier-2 lenders, and specialist/non-conforming lenders.