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Senior Staff Engineer, ServiceNow (HAM)

At Nagarro · Remote, India

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Posted
16 September 2026
First seen by us
9 October 2026
Last checked
21 hours ago

Job description

From Nagarro’s job post, as they wrote it.

Job Description
REQUIREMENTS:

* Experience - 7+ years
* Strong experience in ServiceNow ITAM, HAM,ITSM, and Integrations
* Hands-on experience in designing and implementing ServiceNow integrations
* Experience in ServiceNow Asset Management processes and best practices
* Experience in other modules like ITOM or CSM along with ITIL knowledge
* ServiceNow SPM certification is mandatory
* Strong understanding of ITAM, HAM, SAM, and ITSM modules

Read the full description

* Ability to translate business requirements into technical solutions
* Experience in developing and implementing technical solutions and performing integration testing
* Hands-on experience with ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS
* Strong problem-solving, communication, and stakeholder management skills
* Ability to work in a global delivery environment

RESPONSIBILITIES:

* Work with the ServiceNow team to implement ServiceNow solutions across global locations
* Provide technical expertise in ServiceNow ITAM modules, including HAM and SAM
* Design, develop, and implement ServiceNow integrations
* Understand business needs and align them with standardized processes and solution design
* Develop and implement technical solutions on the ServiceNow platform
* Perform component integration testing and ensure quality delivery
* Configure and customize ServiceNow applications based on business requirements
* Implement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS
* Collaborate with cross-functional teams to ensure successful project delivery
* Troubleshoot and resolve technical issues on the ServiceNow platform
* Ensure adherence to ServiceNow best practices and continuous improvement initiatives
* Participate in design reviews, code reviews, and provide technical recommendations

Qualifications
Bachelor’s or master’s degree in computer science, Information Technology, or a related field

Company Description
👋🏼 We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital, and our people exist everywhere in the world (17700+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

Apply on Nagarro (opens in a new tab)

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