Customer Service Advisor (German)
At David Kennedy Recruitment · Athens, Greece
- Customer support
- Full-time
Where you’ll work
Hybrid, based in Athens
“Athens, Greece”
From the job board field.
“Location: Athens, Greece”
From the job description.
“Work model: Hybrid”
From the job description.
Hybrid means some days in the office. The listing says how many, and where.
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- Posted
- 21 September 2026
- First seen by us
- 8 October 2026
- Last checked
- 22 hours ago
Job description
From David Kennedy Recruitment’s job post, as they wrote it.
David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Customer Service Advisor for their office in Athens, Greece.
Position: Customer Service Advisor
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
* Manage incoming customer calls and emails in a professional and timely manner
* Identify customer needs and provide appropriate solutions to ensure high levels of satisfaction
Read the full description
* Build sustainable customer relationships through clear and effective communication
* Provide accurate and complete information using internal tools and processes
* Meet individual and team performance targets and quality standards
* Maintain accurate records of customer interactions and account-related activities
* Follow internal communication procedures, guidelines, and policies.
REQUIREMENTS:
* Native or near-native German speaker with excellent communication skills and natural accent, with good command of English
* Previous customer service experience is considered an advantage
* Strong phone communication and active listening skills
* Customer-oriented mindset with the ability to adapt to different customer profiles
* Good MS Office skills
* Ability to multitask, prioritise, and manage time effectively
* Dedicated and professional setup suitable for hybrid work.
BENEFITS:
* Competitive salary package & monthly performance bonus
* Daily meal voucher
* Private health insurance including dental and optical care
* Free gym access, well-being activities, and rooftop cinema with Acropolis views
* And many others!!!
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