Talent Success Coach

Key Responsibilities

* Serve as the primary point of contact and coach for assigned remote talent
* Guide new talent through onboarding and early-stage integration into their roles
* Hold regular check-ins and coaching conversations on performance, engagement, and well-being
* Identify and address performance, attendance, communication, or engagement concerns early
* Deliver clear, constructive feedback and help talent set and pursue development goals
* Escalate and collaborate on issues with account management, recruiting, and operations teams
* Monitor retention risks and support actions that improve talent satisfaction and retention
* Gather talent and client feedback and share insights to improve processes
* Maintain accurate records of coaching interactions, follow-ups, and outcomes
* Promote company culture, values, and best practices for remote work

Requirements

* Experience in coaching, people support, talent management, HR, recruiting, account management, or a similar people-facing role
* Strong written and verbal communication skills in English
* Ability to give constructive feedback and handle sensitive conversations with empathy and professionalism
* Strong organization and follow-through, with the ability to manage multiple talent relationships at once
* Comfort working independently in a remote environment and using online collaboration tools
* Problem-solving and conflict-resolution skills
* Experience supporting or managing remote or distributed teams (preferred)
* Experience in a staffing, BPO, or outsourcing environment (preferred)
* Coaching or HR-related training or certification (preferred)

Benefits

* Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth.
* Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field.
* Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward.
* Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards.
* Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment.
* Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.