Slovak Speaking CS Role for Hospitality Department - Remote Work in Greece
At Mercier Consultancy · Rožňava, Košice Region, Slovakia
- Full-time
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Open to Slovakia
“Rožňava, Košice Region, Slovakia”
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- Posted
- 26 June 2026
- First seen by us
- 9 October 2026
- Last checked
- 9 hours ago
Job description
From Mercier Consultancy’s job post, as they wrote it.
Mercier Consultancy Group is seeking a Slovak Reservations Agent to join their team supporting Booking.com operations in Greece. This role offers free accommodation, making it an ideal opportunity for candidates looking to work abroad in a dynamic and supportive environment.
Key Responsibilities
* Assist Slovak-speaking customers with accommodation bookings through phone, email, and chat.
* Provide accurate and comprehensive information about properties, prices, and Booking.com policies.
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* Manage booking amendments, cancellations, and special requests efficiently.
* Resolve customer inquiries and issues promptly and professionally to ensure a positive experience.
* Keep detailed records of customer interactions and bookings using Booking.com's reservation system.
* Collaborate with team members to achieve high standards of customer service and satisfaction.
Requirements
* Fluency in Slovak (spoken and written) is essential; proficiency in English is a plus.
* Experience in customer service or related roles is preferred.
* Strong communication and interpersonal skills.
* Ability to handle challenging situations calmly and effectively.
* Willingness to relocate and adapt to life in Greece.
* Positive attitude towards learning and professional growth in a multicultural setting.
Benefits
1. Fully Paid Relocation Package
2. Competitive monthly Salary
3. Monthly Performance Bonus
4. Fully Paid Training
5. Health Insurance
6. 2 Extra Salaries Per Year
7. And Much More...
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